Dynamics CRM Developer - Part 1
The Dynamics CRM Developer course is designed to help a developer familiar with Microsoft developer technologies learn how to customize and extend Microsoft Dynamics CRM. This is the first in a three part course series that introduces Dynamics CRM to developers in an accelerated way.
What you'll learn
This Dynamics CRM Developer course is designed to help a developer familiar with Microsoft developer technologies learn how to customize and extend Microsoft Dynamics CRM.
This is the first in a three part course series that introduces Dynamics CRM to developers in an accelerated way. This course covers:
- Existing capabilities
- CRM application modules
- Key entities
- Platform
- Deployment types
- Authentication
Table of contents
Course FAQ
CRM stands for Customer Relationship Management. Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft as a software solution to improve how you interact and do business with customers.
Ultimately you will learn how to customize and expand Microsoft Dynamics CRM. Topics covered include:
- Introduction to Microsoft Dynamics CRM
- CRM architecture
- CRM application modules and key entities
- CRM platform overview
- Deployment manager
- Managing security roles
- Customization and programmability
- Getting started with solutions
- CRM data modeling
- Much more
This course is mostly intended for developers familiar with Microsoft developer technologies, but it will benefit anyone who wants to learn Microsoft Dynamics CRM and how to customize and extend it.
Before taking this course it would be most beneficial if you were already familiar with Microsoft developer technologies in general. But of this Dynamics CRM developer series, this course is the first part, so there is not a strict prerequisite course to this one.