Expanded Library

Dynamics CRM Developer - Part 1

by David Yack

The Dynamics CRM Developer course is designed to help a developer familiar with Microsoft developer technologies learn how to customize and extend Microsoft Dynamics CRM. This is the first in a three part course series that introduces Dynamics CRM to developers in an accelerated way.

What you'll learn

This Dynamics CRM Developer course is designed to help a developer familiar with Microsoft developer technologies learn how to customize and extend Microsoft Dynamics CRM.

This is the first in a three part course series that introduces Dynamics CRM to developers in an accelerated way. This course covers:

  • Existing capabilities
  • CRM application modules
  • Key entities
  • Platform
  • Deployment types
  • Authentication
You will also explore administration, business management, collaboration, and data management settings, as well as teams, business units, and security. The course then goes into customization and creation of entities, solution management, and data modeling.

Table of contents

Course FAQ

What is Microsoft Dynamics CRM?

CRM stands for Customer Relationship Management. Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft as a software solution to improve how you interact and do business with customers.

What will I learn in this course?

Ultimately you will learn how to customize and expand Microsoft Dynamics CRM. Topics covered include:

  • Introduction to Microsoft Dynamics CRM
  • CRM architecture
  • CRM application modules and key entities
  • CRM platform overview
  • Deployment manager
  • Managing security roles
  • Customization and programmability
  • Getting started with solutions
  • CRM data modeling
  • Much more
Who is this course for?

This course is mostly intended for developers familiar with Microsoft developer technologies, but it will benefit anyone who wants to learn Microsoft Dynamics CRM and how to customize and extend it.

Are there prerequisites to this course?

Before taking this course it would be most beneficial if you were already familiar with Microsoft developer technologies in general. But of this Dynamics CRM developer series, this course is the first part, so there is not a strict prerequisite course to this one.

About the author

David Yack is a Business Technologist, Author, Speaker, Trainer, Consultant, Microsoft MVP / Microsoft Regional Director, Photographer based in Colorado Springs Colorado

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