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ITIL® 4 Specialist HVIT: Getting Started

by Brad Utterback

This course is one of three courses for obtaining the ITIL® 4 High Velocity IT (HVIT) specialist certification. It contains information on best practices you need in order to get the most out of the growth in digital technologies.

What you'll learn

How do you keep up with so many digital technologies, especially when they change so quickly? And how can they be used to positively impact your organization and its continually changing goals and objectives? In this course, ITIL® 4 Specialist HVIT: Getting Started, you'll learn the answers to those questions and be prepared to take the ITIL® HVIT specialist certification. First, you’ll discover just what an HVIT organization is. Next, you’ll explore how digital products can impact your operating model. Finally, you’ll develop an understanding of the value of the seven guiding principles of ITIL® 4 in creating, maintaining, and improving a culture of HVIT. When you’re finished this course, you’ll know how digitalization can help the organization respond quickly while managing the risks associated with quick changes.

Table of contents

Course Overview

About the author

Brad is an ITIL® Expert teaching all the ITIL® courses for 11+ years. He contributed to the ITIL® Practitioner Guide and worked on ITSM process definition and implementation projects. Brad writes course-ware and is called upon to help scope projects and consult with all types of organizations as it relates to ITSM and aligning IT services with business outcomes. He has also taught service management concepts in universities in Kazakhstan volunteering his time to be with undergraduate students an... more

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