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ITIL® 4 Strategist DPI: Understanding the GRC Role

by Chris Ward

In this second of three courses of the ITIL® 4 Strategist DPI path, you'll explore how governance allows you to stay the course for strategy, how risk needs to be managed, and how controls need to be appropriate.

What you'll learn

The concept of continual improvement is vital to your success in developing and acting upon the strategies of your digital organization. In this course, ITIL® 4 Strategist DPI: Understanding the GRC Role, you'll delve into the world of governance, risk, controls, and continual improvement. First, you'll develop an understanding of GRC and its role in improvement initiatives. Next, you'll learn how to use the ITIL® continual improvement (CI) model to improve your SVS. Finally, you'll discover how to appropriately select and use assessment methods. By the end of this course, you'll have the understanding to successfully prepare for the ITIL® 4 Strategist certification.

About the author

Chris Ward has always loved teaching people cool stuff. He graduated with a degree in radio and television production with a minor in theater in order to be a better communicator. While teaching at the Arizona Radio and Television Broadcasting Academy, Chris was able to do voiceover work at a technical training company specializing in live online classes in Microsoft, Cisco, and Comptia technologies. Over the years, he became one of the top virtual instructors at several training companies, whil... more

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