Managing Microsoft 365 Subscription and Tenant Health

In this course, you will learn how to manage service health alerts, service requests, monitor service health, and generate different reports used to monitor your Microsoft 365 tenant.
Course info
Rating
(15)
Level
Intermediate
Updated
Oct 31, 2019
Duration
37m
Table of contents
Course Overview
Microsoft 365 Tenant Health Introduction
Exploring Microsoft 365 Tenant Health Services
Exploring Microsoft 365 Reporting Capabilities
Managing Microsoft 365 Subscription and Tenant Health Course Review
Description
Course info
Rating
(15)
Level
Intermediate
Updated
Oct 31, 2019
Duration
37m
Description

At the core of managing your team's Microsoft 365 subscription is a thorough knowledge of monitoring the health of your Microsoft 365 tenant health services. In this course, Managing Microsoft 365 Subscription and Tenant Health, you’ll learn how to effectively monitor the health of your Microsoft 365 subscription users’ activity. First, you’ll learn how to monitor the health of your services. Next, you’ll explore how to seek help from Microsoft using service requests. Finally, you’ll discover how to audit your users' login and activity from within Azure Active Directory. When you’re finished with this course, you’ll have a foundational knowledge of troubleshooting that will help you as you move forward to resolving issues that come up from within Microsoft 365.

About the author
About the author

Brian Alderman is a Microsoft MVP, and has his Master's in Computer Information Systems. Since 1995, he has held several Microsoft certifications that currently include; MCT, MCSE for SharePoint, MCSA for Office 365, MCITP for SQL Server(R), MCSA and MCSE for Windows Server(R), and also his PMP certification. Brian's publications include SQL Server 2000 Administration, SharePoint 2010 Administrator's Companion and Microsoft SharePoint 2013 Administration Inside Out, and he is an active speaker at SharePoint Industry conferences including SharePoint Saturday's, SPLive, DevIntersection, SharePoint Fest, and Microsoft Ignite.

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Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hello everyone. My name is Brian Alderman, and welcome to my course, Managing Microsoft 365 Subscription and Tenant Health. A little bit about me. I'm a Microsoft MVP. I'm an MCT, or Microsoft Certified Trainer, for 22 consecutive years, so I've been training for a while. I'm an author of four published books, I'm a speaker at several SharePoint and Office 365 conferences around the world, and I'm a trainer and consultant at my own company called MicroTechPoint. Now Microsoft 365 offers a suite of products and services that at some point may fail. It's important for you to understand what options you have for monitoring the service health, for troubleshooting issues, and tracking your users' activity, including their logins and usage. Some of the major topics that we will cover in this course include an explanation and discussion of the tenant health monitoring capabilities, the creation and reviewing of service requests that are used to seek help from Microsoft, as well as auditing users and data usage capabilities, which are available from several different admin centers throughout Microsoft 365. So, by the end of this course, you'll know how to monitor the health of all the Microsoft 365 services, how to seek help from Microsoft by submitting a service request, and also, what tools that you have to monitor what your users are doing, as well as how you can monitor and audit the data that is available in the different Microsoft 365 services and how it's being used. Before beginning this course, you should be familiar with your organization's Microsoft 365 deployment, have a general understanding of Office 365 functionality, and know how the Microsoft 365 services are used and who is using them. Well, I hope you'll join me on this journey to learn about Microsoft 365 health monitoring with my Managing Microsoft 365 Subscription and Tenant Health course available here, at Pluralsight.