Microsoft Azure Cognitive Services: QnA Maker
Course info
Course info
Description
FAQ pages are important because they help your customers be successful with your product; however, there are two main problems. Products that are large in size tend to have large FAQ pages, which makes it difficult for your customers to find the answers they need, and customers may not have access to a device that can clearly display an FAQ page. In this course, Microsoft Azure Cognitive Services: QnA Maker, you will learn how to create an FAQ chat bot using the QnA Maker and Azure Bot Service. First, you will learn how to create question and answer pairs. Next, you will train your knowledge base to understand natural language. Finally, you will connect your knowledge base to a chat bot that can be used in many channels such as websites, Slack, email, and text message. When you are finished with this course, you will have a foundational knowledge of how to create chat bots using QnA Maker and Azure Bot Service.
About the author
Jesse Dietrichson is a Senior Content Developer at Microsoft and has been teaching and authoring technical content his entire career. He began as an instructor for Xamarin University and now he's a member of the Microsoft Learn team creating Azure content.
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Section Introduction Transcripts
Course Overview
[Autogenerated] Hi, everyone. My name is Jesse Dietrich Sin and welcome to my parasite course, Microsoft Azure, Kanda Service's Q and A maker. I'm a senior content developer at Microsoft Q. And a maker is a powerful tool to help you create chatbots that can answer questions that your customers have. In this course, we're going to create an F A Q chat. Bott that could be embedded into your Web site or a number of other service is like slack or email. So the major topics that will cover include creating a knowledge base that contains questions and answer pears, trading a knowledge base to understand questions asked in a conversational tone, and creating a chat bots that exposes your knowledge base. By the end of this course, you will be able to create an F A Q chat box that can answer your customers questions. I hope you'll join me on this journey to learn Q and a maker with the Microsoft Azure Cognitive Service's Q and A maker course at Parasite