What you'll learn

In this Speaker Series, you will learn how to effectively communicate technical information, ideas, and approaches to a non-technical audience. First, you will explore the tools to assess the baseline knowledge, relevance, and best approach for your intended audience. Next, you will discover how to craft a compelling message with effective formatting, relatability, and comprehensiveness. After that, you’ll learn how to deliver your message, both in-person and digitally, in a way that increases understanding, buy-in, and action. When you finish this course, you’ll have the skills and knowledge of technical communication needed to be an effective change agent in your organization.

Table of contents