Technical Communication for Non-Technical Audiences
This course will teach you how to communicate technical information, ideas, and approaches to a non-technical audience effectively
What you'll learn
In this Speaker Series, you will learn how to effectively communicate technical information, ideas, and approaches to a non-technical audience. First, you will explore the tools to assess the baseline knowledge, relevance, and best approach for your intended audience. Next, you will discover how to craft a compelling message with effective formatting, relatability, and comprehensiveness. After that, you’ll learn how to deliver your message, both in-person and digitally, in a way that increases understanding, buy-in, and action. When you finish this course, you’ll have the skills and knowledge of technical communication needed to be an effective change agent in your organization.
Table of contents
- Introduction 2m
- The Subject Matter Expert 4m
- Why Do We Use Jargon? 4m
- How to Conduct Audience Analysis 6m
- Technological Maturity 6m
- Relevant to Audience 2m
- Understand the Culture of Your Audience 5m
- Formatting Your Message 3m
- Purpose of Your Message 4m
- Written Communication 3m
- Clarify Your Message 2m
- How to Simplify Your Message 3m
- Experiential Communication 2m
- Distractions and Noise 2m
- Digital Communication 2m
- Asynchronous and Synchronous Communication 4m
- Conclusion 2m
About the author
Amber Vanderburg is a multi-award winning international businessperson, keynote speaker, author, and founder of the international talent development company, The Pathwayz Group. Through this global organization, she has led 500,000+ learners in action-focused leadership and team development learning journeys and sessions. In 2022, she published her first business adventure book "Uniquely Better" about building higher team performance