What you'll learn

Most of the companies that are local, regional, or worldwide use assets in their day-to-day activities, regardless of their type, be it hardware or software. In this course, Implementing the ServiceNow Asset Management Database, you'll learn how to improve visibility over your assets by accessing them from a single place in a matter of clicks and will see how this can lead to increased productivity, faster decision making, or cost reduction. First, you'll explore what ITAM represents, the parts that is composed of, learn the differences between them, and share real life examples. Next, you'll discover how ITAM interfaces with other processes and see how all of this assembles the ServiceNow puzzle. Finally, you'll learn how to asses data by walking through some reports and dashboards. When you’re finished with this course, you'll have the skills and knowledge of how to implement the ServiceNow asset management database.