Learning Paths

ServiceNow Fundamentals

  • Number of Courses12 courses
  • Duration15 hours
  • Skill IQ available Skill IQ

This path shows you the basic fundamentals of the ServiceNow platform. The possibilities are endless with ServiceNow, so this path will guide you through the foundations you’ll need in order to become a ServiceNow expert.

Courses in this path

ServiceNow Fundamentals

This path shows you the basic fundamentals of the ServiceNow platform. The possibilities are endless with ServiceNow, so this path will guide you through the foundations you’ll need in order to become a ServiceNow expert.

Getting Started with ServiceNow

  • by Catalin Popa
  • 2h 9m Duration

Branding ServiceNow Instances and Service Portals

  • by Pluralsight
  • 57m Duration

Designing and Creating ServiceNow Service Catalogs

  • by Catalin Popa
  • 2h 11m Duration

Creating ServiceNow Knowledge Bases

  • by Shubham Sinha
  • 59m Duration
  •  (13)

Managing User Administration in ServiceNow

  • by Jean Francois Landry
  • Duration

Leveraging Lists and Filters in ServiceNow

  • by Pluralsight
  • 1h 12m Duration
  •  (20)

Creating Forms in ServiceNow

  • by Saravanan Dhandapani
  • 1h 3m Duration

Using ServiceNow Reports and Dashboards

  • by Saravanan Dhandapani
  • 1h 4m Duration

Constructing ServiceNow Homepages

  • by Shubham Sinha
  • 51m Duration

Capturing & Monitoring ServiceNow SLAs

  • by Catalin Popa
  • 1h 9m Duration

Designing with ServiceNow Flow Designer

  • by Pluralsight
  • 1h 9m Duration
  •  (16)

Setting up ServiceNow Virtual Agent

  • by Catalin Popa
  • 1h 1m Duration

Building the ServiceNow Configuration Management Database (CMDB)

  • by Pluralsight
  • 58m Duration

Learn with the best

Catalin Popa
Catalin Popa
Catalin is a tech enthusiast working as ServiceNow Lead ITSM consultant with an experience of more than 8 years in the IT industry across multiple sectors. Throughout his career, he took part of 10+ greenfield and brownfield implementations for multinational companies. He holds a Bachelor's degree in International Affairs and is passionate about both learning and teaching new things. In his spare time, you will find him sailing or riding his Ducati Monster.
Shubham Sinha
Shubham Sinha
Shubham Sinha has been a developer for 4 years now and has been working on design and development in the core technology as well as enterprise tools like Servicenow. He is well acquainted with the multi-tenant and multi-instance architecture on which most of the platforms like Servicenow, Salesforce and SAP primarily works. He has worked on projects including Field Service Management, Portal Development and Internal Tools and he is very well versed with core features necessary to build any lon... more
Saravanan Dhandapani
Saravanan Dhandapani
I have worked in IT design, development, and architecture for over a decade for some of the top fortune 100 companies. I have designed and architected enterprise applications and developed scalable and portable software. I am a Google Certified Professional Architect. Critical areas where I have worked are architecture and design using Java, ESB, Tomcat, ReactJS, JavaScript, Linux, Oracle, SVN, GIT, and so on, and cloud technologies, including AWS and GCP.

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