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ServiceNow Fundamentals

13 Courses
18 Hours
Skill IQ

This path shows you the basic fundamentals of the ServiceNow platform. The possibilities are endless with ServiceNow, so this path will guide you through the foundations you’ll need in order to become a ServiceNow expert.

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Content in this path

ServiceNow Fundamentals

This path shows you the basic fundamentals of the ServiceNow platform. The possibilities are endless with ServiceNow, so this path will guide you through the foundations you’ll need in order to become a ServiceNow expert.

Course

Getting Started with ServiceNow

  • by Catalin Popa
  • 2h 28m
  • May 10, 2023
Course

Branding ServiceNow Instances and Service Portals

  • by Shubham Sinha
  • 52m
  • Apr 05, 2024
Course

Designing and Creating ServiceNow Service Catalogs

  • by Catalin Popa
  • 2h 56m
  • Jan 09, 2024
Course

Creating ServiceNow Knowledge Bases

  • by Shubham Sinha
  • 59m
  • Feb 25, 2022
Course

Leveraging Lists and Filters in ServiceNow

  • by Saravanan Dhandapani
  • 1h 5m
  • Oct 18, 2023
Course

Managing User Administration in ServiceNow

  • by Shubham Sinha
  • 1h 28m
  • Jun 09, 2023
Course

Creating Forms in ServiceNow

  • by Saravanan Dhandapani
  • 1h 3m
  • Mar 31, 2023
Course

Using ServiceNow Reports and Dashboards

  • by Saravanan Dhandapani
  • 1h 3m
  • Jun 16, 2023
Course

Constructing ServiceNow Homepages

  • by Shubham Sinha
  • 51m
  • Aug 11, 2022
Course

Capturing and Monitoring ServiceNow SLAs

  • by Catalin Popa
  • 1h 22m
  • Sep 13, 2023
Course

Designing with ServiceNow Flow Designer

  • by Saravanan Dhandapani
  • 1h
  • Jun 16, 2023
Course

Setting up ServiceNow Virtual Agent

  • by Catalin Popa
  • 1h 11m
  • Mar 11, 2024
Course

Implementing the ServiceNow Asset Management Database

  • by Catalin Popa
  • 1h 21m
  • Jun 18, 2024
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Catalin Popa
Catalin Popa
Catalin is a tech enthusiast working as ServiceNow Lead ITSM consultant with an experience of more than 8 years in the IT industry across multiple sectors. Throughout his career, he took part of 10+ greenfield and brownfield implementations for multinational companies. He holds a Bachelor's degree in International Affairs and is passionate about both learning and teaching new things. In his spare time, you will find him sailing or riding his Ducati Monster.
Shubham Sinha
Shubham Sinha
Shubham Sinha has been a developer for more than 5 years now and has been working on design and development in the core technology as well as enterprise tools like ServiceNow. He is well acquainted with the multi-tenant and multi-instance architecture on which most of the platforms like ServiceNow, Salesforce and SAP primarily works. He has worked on projects including Field Service Management, Portal Development and Internal Tools and he is very well versed with core features necessary to bui...
Saravanan Dhandapani
Saravanan Dhandapani
I have worked in IT design, development, and architecture for over a decade for some of the top fortune 100 companies. I have designed and architected enterprise applications and developed scalable and portable software. I am a Google Certified Professional Architect. Critical areas where I have worked are architecture and design using Java, ESB, Tomcat, ReactJS, JavaScript, Linux, Oracle, SVN, GIT, and so on, and cloud technologies, including AWS and GCP.

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