Managing User Administration in ServiceNow
This course will teach you how to administer users on the platform, checking their permissions, roles, and groups.
What you'll learn
At the core of any product or service, there are always the users, and it’s the most crucial task to manage them properly. In this course, Managing User Administration in ServiceNow, you’ll learn to administer users in the ServiceNow platform. First, you’ll explore the basics of how users, groups, and roles work. Next, you'll discover some tools related to user administration. Finally, you’ll learn how to configure single sign-on the platform, which most of the enterprises use to login their users. When you’re finished with this course, you’ll have the skills and knowledge of user administration needed to understand and execute even complex tasks regarding users.
Table of contents
- Introduction 1m
- Overview 0m
- Multi-provider Single Sign-on 0m
- Single Sign-on Workflow 2m
- Integration Support 1m
- Plugins Needed 0m
- Plugins Activation and IdP SSO Circle Configurations 5m
- Configuring ServiceNow for Integration with IdP 6m
- Testing and Validating Connection 2m
- Enabling Multi-provider SSO 5m
- Summary 1m
About the author
Shubham Sinha has been a developer for more than 5 years now and has been working on design and development in the core technology as well as enterprise tools like ServiceNow. He is well acquainted with the multi-tenant and multi-instance architecture on which most of the platforms like ServiceNow, Salesforce and SAP primarily works. He has worked on projects including Field Service Management, Portal Development and Internal Tools and he is very well versed with core features necessary to bui... more