Expanded Library

Using ServiceNow Reports and Dashboards

by Saravanan Dhandapani

In today’s fast-paced world, enterprises are looking for no-code or low-code solutions. This course will teach you to leverage the ServiceNow reporting framework and build meaningful reports and dashboards.

What you'll learn

Executives rely on reports and dashboards in making strategic decisions to beat the competition. In this course, Using ServiceNow Reports and Dashboards, you’ll learn to use the ServiceNow reporting framework and create meaningful reports and build dashboards. First, you’ll explore the various report types supported by ServiceNow and the business cases where they can be used. Next, you’ll discover how to create a report using the ServiceNow report designer. Then you will explore how to share and publish the report with other ServiceNow users. Finally, you’ll learn how to build executive dashboards using custom and built-in reports. When you’re finished with this course, you’ll have the skills and knowledge to leverage the ServiceNow platform needed to create dynamic reports and dashboards.

About the author

I have been working in IT design, development, and architecture for more than a decade for some of the top fortune 100 companies. I have been involved in fine-tuning software delivery process, improving performance and developing software that is scalable and portable. Some of the key areas where I have worked on are architecture and design using Java, ESB, Tomcat, ReactJS, JavaScript, Linux, Oracle, SVN, GIT and so on and cloud technologies including AWS and GCP.

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