Managing Teams for Site Reliability Engineering (SRE)
Managing a highly technical team such as that handling the Site Reliability Engineering (SRE) function brings about many challenges. To help address these challenges, this course will teach you how to effectively and efficiently manage an SRE team that considers various aspects from human impact to structure.
What you'll learn
Managers are faced with many challenges particularly in how to manage a team effectively and efficiently most especially if a particular function needs to be fulfilled for the organization such as that for Site Reliability Engineering (SRE). In this course, Managing Teams for Site Reliability Engineering (SRE), you’ll learn how to effectively and efficiently manage a Site Reliability Engineering (SRE) team that considers various aspects from human impact to structure. First, you’ll explore how you can manage the human impact of working in a Site Reliability Engineering (SRE) team through understanding psychological safety, managing loads, minimizing mental health impact and burnout. Next, you’ll discover how to manage team toil levels by first measuring then reducing it. Finally, you’ll learn how to structure an optimal Site Reliability Engineering (SRE) function for an organization of different sizes including designing the hiring pipeline and planning for career progression. When you’re finished with this course, you’ll have the skills and knowledge of managing teams for the Site Reliability Engineering (SRE) function which is needed to effectively and efficiently organize engineers and personnel who are part of this function.
Table of contents
- Psychological Safety Concept and Relevance in Site Reliability Engineering 5m
- Execution Plans for Psychological Safety at Work 3m
- Managing Operational Loads 4m
- Managing Interrupts 4m
- Implementing Effective On-call Structures 6m
- Signs to Recognize Burnout 3m
- Strategies to Reduce Burnout 2m
- Use Case - Human Impact Interventions for Site Reliability Engineering Teams 5m
- Toil Definition and Relevance 5m
- Toil Viewpoints in Team Performance and Morale 3m
- Effect of Toil on Team Performance and Morale 3m
- Benefits of Measuring Toil 2m
- Methods of Measuring Toil 2m
- Comparing Methods of Measuring Toil 5m
- Relevance of Reducing Toil 3m
- Strategies for Reducing Toil 5m
- Relevance of Automating Toil 2m
- Creating a Plan for Automating Toil 6m
- Relevance of Site Reliability Engineering in App Development 3m
- Criteria in Identifying Apps Requiring SRE Guidance 3m
- Creating a System for Identifying Apps not Requiring SRE Guidance 5m
- Use Case - Reducing Toil in Site Reliability Engineering 5m
- Site Reliability Engineering Team Structures: Kitchen Sink, Infrastructure, and Tools-only 7m
- Site Reliability Engineering Team Structures: Application, Embedded, and Consulting 5m
- Anti-pattern Definition and Traps to Avoid 7m
- Bootstrapping Methods in SRE 7m
- Site Reliability Engineer Technical and Soft Skills 5m
- Designing a Hiring Pipeline for Site Reliability Engineering Function 6m
- Creating a Plan for Career Progression in a Site Reliability Engineering Team 6m
- Use Case - Structuring an Optimal Site Reliability Engineering Function 6m