This course introduces the open source customer relationship management application SugarCRM 6.x, a freely available software (Community Edition) that manages clients with respect to targeted sales, marketing and support activities, with a highly customizable and configurable web platform. The course will introduce the basic aspects of the application, including installation, configuration, marketing campaign management, and basic customization.
Herta is an independent Consultant working in software localization, web
technologies, online marketing and course authoring. She is mostly
dedicated to authoring courses with Pluralsight, but she also works as a
localization consultant for SDL International and is part of the Google
Linguistic and Localization Team, where she is assigned to localize Google
products and software.