Multisite collaboration deployments put pressure on administrators to solve a variety of problems that use a lot of different types of technology. This course demonstrates solutions that will help you diagnose and solve these problems.
In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Troubleshooting Cisco Collaboration Multisite Calling Issues, you will learn through real world demonstrations how to diagnose and solve many problems that are likely to arise in your collaboration network. First, you will learn how to identify the major components of the Cisco multisite collaboration solution you’re working with so that you will be able to isolate the problem areas quickly during troubleshooting. Next, you will be able to troubleshoot source calling and destination called number transformations at the gateway, trunk, and endpoint level. Then, you will see how to quickly determine what is causing the problem within your +E.164 global dial plan. Finally, you will explore how to implement an action plan that uses a systematic troubleshooting approach to provide consistent network services and minimize service interruptions. When you are finished with this course, you will have the skills and knowledge needed to troubleshoot Cisco multisite collaboration deployments.
Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He is a Cisco Systems Engineer that consults with a variety of clients to design, implement, and maintain their Cisco Collaboration solutions. Sean is CCNP in Routing and Switching, Wireless, and Collaboration.