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Troubleshooting Cisco Video Collaboration Endpoints

by Sean Douglas

More than ever, businesses need dynamic video solutions. This course will help simplify troubleshooting the Cisco TelePresence conferencing and the video technology used in today’s collaboration deployments and help you prepare for the CIVND exam.

What you'll learn

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. More than ever, businesses need dynamic video solutions. Cisco is leading this technological revolution. Cisco TelePresence creates an immersive face-to-face experience that lets users collaborate like never before. In Troubleshooting Cisco Video Collaboration Endpoints, you will examine the troubleshooting process for endpoints, servers, networks, and conferencing technology used in Cisco video networks deployments. Next, you’ll be able to configure traces and examine logs on Cisco Unified Communications Manager and Cisco VCS. Finally, you’ll learn about the command line options available to manage and maintain a Cisco collaboration solution. When you’re finished with this course, you’ll be better able to troubleshoot Cisco video conference deployments and be prepared to pass the CIVND exam. Software required: none

Table of contents

Course Overview

About the author

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn't always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enth... more

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