Troubleshooting Cisco Video Collaboration Endpoints
More than ever, businesses need dynamic video solutions. This course will help simplify troubleshooting the Cisco TelePresence conferencing and the video technology used in today’s collaboration deployments and help you prepare for the CIVND exam.
What you'll learn
In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. More than ever, businesses need dynamic video solutions. Cisco is leading this technological revolution. Cisco TelePresence creates an immersive face-to-face experience that lets users collaborate like never before. In Troubleshooting Cisco Video Collaboration Endpoints, you will examine the troubleshooting process for endpoints, servers, networks, and conferencing technology used in Cisco video networks deployments. Next, you’ll be able to configure traces and examine logs on Cisco Unified Communications Manager and Cisco VCS. Finally, you’ll learn about the command line options available to manage and maintain a Cisco collaboration solution. When you’re finished with this course, you’ll be better able to troubleshoot Cisco video conference deployments and be prepared to pass the CIVND exam. Software required: none
Table of contents
- Intro 2m
- Examining External Calls via Expressway Issues 4m
- Examining Audio and Video Quality Issues 5m
- Examining Codec and Bandwidth Management Using CUCM 4m
- Configuring CUCM Regions and Locations 11m
- Demo Verifying Codec Selection Based on Region Configuration 2m
- Demo Examining SIP SDP Messages to Determine Codec Selection 7m
- Intro 1m
- Examining VCS Alarms and Reports 5m
- Demo Examining the VCS Alarms and Logs 4m
- Examining B2B VCS Call Issues 5m
- Examining Conference Participants and Phonebook Settings 2m
- Examining TMS Conference Participants and CUCM Phonebook Settings 3m
- Demo Creating a Custom Phonebook in TMS 4m
- Demo Examining CUCM and TMS Reports and Alarms 8m
About the author
Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn't always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enth... more