What you'll learn

Effective performance feedback can enhance the effort, efficiency, and performance of your workers, so it’s important to know how to craft feedback to reap these many benefits. In this course, taught by business and management expert Amber Vanderburg, you'll learn to develop the necessary skills to communicate feedback clearly and utilize tools to guide your team members to be more successful. First, you’ll explore the purpose and qualities of feedback to induce performance improvement. Next, you’ll discover ways to confront a variety of unprofessional behaviors. Finally, you’ll learn how to use data and metrics to frame your feedback. After this course, you’ll be able to identify and implement empathetic actions to raise the effort and performance of your entire organization.