Heather Fitzpatrick’s interest in technology began while studying biology at Daytona State College.
Through 12 years of delivering training she has earned active certifications: Microsoft Office Specialist (MOS) Master, Microsoft Technology Associate (MTA), ITIL and has been a Microsoft Certified Trainer (MCT) since 2010. In 2012 Microsoft appointed her MCT Regional Lead for the Eastern United States.
Getting Started With Yammer Yammer is a private social network that it used by more than 200, 000 companies worldwide. It helps you and your company get connected to the right people, collaborate and share information, as well as organize projects. It's 100% customer focused. It allows for transparency and a chance for conversation. This helps drive adoption. It's about connections between people, teams, offices, and ideas. Think of it as a two-way conversation, not a broadcast message like a pushed out newsletter. Chatting in Yammer is known as yammering. By sharing what you're working on, you're growing your company's Yammer network. It is as useful as you make it. Here are some ideas of how it can be used: employee pre-boarding or on-boarding, supporting change such as software upgrades, acting faster on product improvements, or hosting a real-time meeting online, like town halls. An online meeting within Yammer is called a YamJam. How do you make your Yammer network successful? By working socially, joining groups, being the first person to post, encouraging your team to work out loud, giving praise for a job well done by becoming a responsive organization. Want additional information about Yammer? Check out about. yammer. com. Thanks for watching, and I'll see you in the next clip.