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CompTIA A Core 2 (220-1102)

5 Courses
12 Hours
Practice exam

The CompTIA A+ certification is immensely popular and often essential to many entry-level positions in the IT world. We highly suggest that you utilize a lab environment to allow hands-on learning in addition to using our courses for training and preparation.

This path covers the second exam needed for attaining the certification.

For 10% discount when you sign up for your next CompTIA exam, use the code "PLURAL10"

Content in this path

CompTIA A+ Core 2 (220-1102)

The CompTIA A+ certification is immensely popular and often essential to many entry-level positions in the IT world. We highly suggest that you utilize a lab environment to allow hands-on learning in addition to using our courses for training and preparation.

This path covers the second exam needed for attaining the certification.

For 10% discount when you sign up for your next CompTIA exam, use the code "PLURAL10"

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Certification path

Build confidence to ace your certification exam with a variety of prep tools, including video courses, labs, and practice exams.

What You'll Learn
  • Explain the benefits of the A+ certification and outline strategies for success on the exam
  • Identify basic features of Microsoft Windows editions
  • Given a scenario, use the appropriate Microsoft command-line tool
  • Given a scenario, use features and tools of the Microsoft Windows 10 operating system (OS)
  • Given a scenario, use the appropriate Microsoft Windows 10 Control Panel utility
  • Given a scenario, use the appropriate Windows settings
  • Given a scenario, configure Microsoft Windows networking features on a client/desktop
  • Given a scenario, apply application installation and configuration concepts
  • Explain common OS types and their purposes
  • Given a scenario, perform OS installations and upgrades in a diverse OS environment
  • Identify common features and tools of the macOS/desktop OS
  • Identify common features and tools of the Linux client/desktop OS
  • Summarize various security measures and their purposes
  • Compare and contrast wireless security protocols and authentication methods
  • Given a scenario, detect, remove, and prevent malware using the appropriate tools and methods
  • Explain common social-engineering attacks, threats, and vulnerabilities
  • Given a scenario, manage and configure basic security settings in the Microsoft Windows OS
  • Given a scenario, configure a workstation to meet best practices for security
  • Explain common methods for securing mobile and embedded devices
  • Given a scenario, use common data destruction and disposal methods
  • Given a scenario, configure appropriate security settings on small office/home office (SOHO) wireless and wired networks
  • Given a scenario, install and configure browsers and relevant security settings
  • Given a scenario, troubleshoot common Windows OS problems
  • Given a scenario, troubleshoot common personal computer (PC) security issues
  • Given a scenario, use best practice procedures for malware removal
  • Given a scenario, troubleshoot common mobile OS and application issues
  • Given a scenario, troubleshoot common mobile OS and application security issues
  • Given a scenario, implement best practices associated with documentation and support systems information management
  • Explain basic change-management best practices
  • Given a scenario, implement workstation backup and recovery methods
  • Given a scenario, use common safety procedures
  • Summarize environmental impacts and local environmental controls
  • Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts
  • Given a scenario, use proper communication techniques and professionalism
  • Identify the basics of scripting
  • Given a scenario, use remote access technologies
Prerequisites
  • No prerequisites are necessary, but basic knowledge of computer hardware and operating systems is recommended.
Related topics
  • IT Support
  • Help Desk
  • Hardware
  • Operating systems
  • CompTIA
  • Microsoft
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