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Managing Conflict

  • Number of Courses3 courses
  • Duration4 hours

In this skill path, you will gain comprehensive knowledge of workplace conflict and learn how to manage it to create a better work environment. First, you’ll learn how to identify and classify conflict so that you can better understand how to solve it. Next, you’ll focus on different practical tips and techniques for managing conflict when you’re at work. Finally, you’ll learn about healthy vs. unhealthy conflict and how to create an environment that moves consistently toward healthy conflict resolution. By the end of this path, you will have gained an understanding of different kinds of conflict and how to use particular conflict resolution strategies to create healthier outcomes for your workplace.

Courses in this path

Conflict Management

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