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  • Core Tech

Managing Conflict

8 Courses
11 Hours
Skill IQ

By enhancing your ability to manage conflicts, you will foster a more harmonious and productive work environment, ultimately improving team collaboration and performance. In this "Managing Conflict" skill path, you will learn foundational concepts of conflict management, practical solutions for navigating conflict, and advanced conflict resolution techniques.

Content in this path

Foundations of Conflict Management

Learn the basics of managing conflict in the workplace, including the nature of conflicts, how they arise, and strategies for working through them.

Navigating and Avoiding Negative Conflict

Focus in on practical approaches to handling conflicts, addressing difficult people and tough situations, promoting positive conflict resolution, and learn to hold people accountable without causing more conflict.

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What You'll Learn
  • ###What You Will Learn:
  • Understanding Workplace Conflict
  • Navigating and Avoiding Negative Conflict
  • Applying Feedback & Empathy to Conflict Resolution
Prerequisites
  • No prerequisite knowledge needed.
Related topics
  • Leadership
  • Management
  • Teamwork
  • Productivity
  • Communication
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