ANZ Bank by the numbers
ANZ Bank provides financial services to three main groups: people who want to buy and own a home, people who want to start and run a small business, and people who want to move trade and capital throughout the region.
180
years old
34
Global offices
Australia
Headquartered in Australia
35000
employees
The whole idea of staying in school is fundamental, I think, in any industry. Because how we work in the future is going to be different to the way it was in the past. [There are] skills we’ve got to continuously sharpen.
The solution
Bringing people together to advance their skills with The Capability Academy
The technology area of ANZ’s business is a shared service, acting as a consultancy within the bank itself. The accessibility of Pluralsight Skills enables self-guided learning for technical skills and soft skills to support their people and encourage growth opportunities. Everyone in technology—a group over 1600—now has 16 hours of dedicated learning time per year.Â
ANZ Bank built The Capability Academy as a key part of its plan to drive business success and deliver more value to customers through the use of technology. The goals of The Capability Academy are to create a continuous learning culture and future-proof ANZ’s workforce. They’ve had a very successful past year, and even won a Pluralsight Best in Tech Award for their efforts!Â
ANZ’s holistic approach to skill development helps them stand out from other organizations. Their leaders are thinking bigger than just getting people to take a course or two. Teams aren’t just learning new things—they’re learning how to learn in a way that’s ongoing and ever-evolving. ANZ understands the importance of making personal development a part of its culture. Because every employee wants to have a good career, make meaningful contributions and form social connections.
ANZ recognized early on that access to great learning had to be effortless. Leaders were able to test out some of their ideas about skill development through Pluralsight’s Free April campaign, which gave teams access to free skill development content and experiences for an entire month. They hosted enablement sessions and created learning pathways that were aligned with business objectives—so everyone felt supported in their transition to a new style of learning. Within 48 hours of Free April beginning, they’d exceeded their learning engagement goal. That showed ANZ how seamlessly skill development could be a part of the flow of work at the company.
ANZ Bank continues to run different initiatives and campaigns to engage learners, such as its Learning Expo, which had over 7,000 registrants learning from 15 international speakers on topics like the neuroscience of optimizing your brain. Feedback from employees who attended was fantastic.Â
Employee demand for Pluralsight Skills access has continued to increase over the last 12 months, and ANZ has an upskilling rate that’s 200% faster than the financial industry average, which is no mean feat!
The key benefits of Pluralsight for ANZ Bank
200% faster upskilling
than the financial industry average
Increased proficiency
With cross-functional knowledge boosted across departments, Kimberly-Clark reduces friction and drives faster execution.
Culture of learning
Holistic and sustainable
Plan growth
that scales with adoption