
Brad Utterback
PLURALSIGHT AUTHOR
Brad is an ITIL® Expert teaching all the ITIL® courses for 11+ years. He contributed to the ITIL® Practitioner Guide and worked on ITSM process definition and implementation projects. Brad writes course-ware and is called upon to help scope projects and consult with all types of organizations as it relates to ITSM and aligning IT services with business outcomes. He has also taught service management concepts in universities in Kazakhstan volunteering his time to be with undergraduate students and university professors, as well as hosting many students in the Chicago area enabling them to visit and experience many different types of businesses.
Courses Authored
4
Topics Authored
Business Professional
It Ops
Total Ratings
115
Avg Course Ratings
3.8
Courses by Brad
-
CourseITIL® 4 Specialist HVIT: Contributing to Achieving Value with Digital ProductsIntermediate2h 21mJun 08, 2021
-
CourseITIL® 4 Specialist HVIT: Getting StartedIntermediate2h 53mJun 08, 2021
-
CourseITIL® 4 Specialist HVIT: Understanding an HVIT CultureIntermediate1h 17mJun 08, 2021
-
CourseAn Overview of Enterprise and IT ArchitectureIntermediate3h 17mFeb 08, 2019