Cisco Collaboration technology is changing the ways we communicate. This class will teach you the role of Cisco Unified Communications Manager in a collaboration solution, including its functions, deployment, and how to deploy users and endpoints.
Collaboration is a very hot topic in today’s technologically rich world. Nearly every company is transitioning to voice and video over IP and Cisco technology is one of the leaders in this space. In this course, Basic Call Operations and Components 300-070 CIPTV1, you’ll begin preparing for the Implementing Cisco IP Telephony and Video Part 1 exam. First, you will learn how to choose the best Cisco Unified Communications Manager cluster deployment method for your organization. Next, you will learn the purpose of CM Groups, Regions, and Device Pools as well as how to configure them. Finally, you’ll see how templates, LDAP, and Self-Provisioning tools can dramatically simplify the deployment of users and endpoints. When you’re finished with this course, you’ll have the skills and knowledge needed to configure Cisco Unified Communications Manager from scratch to support users and phones.
Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He is a Cisco Systems Engineer that consults with a variety of clients to design, implement, and maintain their Cisco Collaboration solutions. Sean is CCNP in Routing and Switching, Wireless, and Collaboration.
Course Overview Hi everyone, my name is Sean Douglas, and welcome to my course, Basic Call Operation and Components for the Cisco CCNP 300-070 exam. I've worked extensively with Cisco technology for almost two decades. As the first course in a multi-course series that we're creating, we're going to help prepare you for the Implementing Cisco IP Telephony and Video Part 1 exam. Not only will this course help you prepare for the CIPTV1 exam, it's going to provide you with real world solutions. We're going to use extensive demonstrations, so that you'll see the step-by-step process of configuring a Cisco Unified Communications Manager cluster to support users, phones, and implement policy. By the end of this course, you'll be well on your way to preparing for the Implementing Cisco IP Telephony and Video Part 1 exam. Before beginning this course, you should have a basic understanding of Cisco Unified Communications Manager, either by being at about the CCNA collaboration level, or have some experience working with Cisco Unified Communications Manager. I hope you'll join me on this journey to learn about Cisco collaboration with the Basic Call Operations and Components course at Pluralsight.
How to Choose a Deployment Method Welcome to module 2, How to Choose a Deployment Model. In this module, we're going to look at the different ways we can deploy Cisco Unified Communications Manager. There are four deployment models that can be used with Cisco Unified Communications Manager Cluster deployments. In this module, we're going to sort them out. We'll take a look at some of the design criteria that go into making a choice. We'll examine benefits and other considerations for each of the design types. And with this information, you'll be able to choose what's the best fit for your organization. I hope you'll join me in this module as we continue on our quest with examining Cisco Unified Communications Manager.
Configuring Initial Server Settings Welcome to module 3, Configuring Initial Server Settings. In this module, we're going to begin preparing the database so that we can add end users and register endpoints. For the rest of the course, I'm going to use step-by-step demonstrations to illustrate topics you'll need to know in order to pass the CIPTV1 exam. If you're not thinking about taking the test, these demonstrations will be an extremely useful resource for day to day real world collaboration administrators. We're going to configure our cluster from the ground up. You might think we should just add phones and users and be done with it. However, the name of the game is predictability. Administrators need to be able to implement policy; otherwise, it's chaos. We have a cluster of two CUCM servers, and we will eventually register four phones and end users. For demonstration purposes, we're going to pretend that two of these phones live in New York and that two of them live in Chicago. I will refer to them as blue and green respectively. Before we can add them, we've got to get the database ready. We're going to activate services. Each server has a list of services that we can turn on. We're going to create CM groups, so that we can determine which phones register to which server and incorporate redundancy. Date Time groups, so that phones know what time it is. Regions, because these allow administrators to determine which codecs are used within our cluster. Device pools, these are like toolboxes, stuffed with most of these policy settings. By associating them to endpoints, we can associate our policy to those endpoints. Then, we're going to examine and modify both enterprise and service parameters. Once we've prepared all of this, then we're ready for users and phones. In the upcoming modules, I will show you some of the new time saving methods that we can use to add end users and register phones.
Creating Users – Locally and with LDAP We've prepared the database and now we're ready to add users. In this module, we'll demonstrate the steps that are required to manually create individual users. We'll also demonstrate how to configure LDAP synchronization. This allows us to pull users from the corporate database. Finally, we'll demonstrate how to activate LDAP authentication. This is an optional setting that lets end users keep their main corporate password when logging into the Cisco Unified Communication Manager Cluster. And with this, your end users may thank you. I mean, who needs to remember more passwords?
Registering Endpoints In previous modules, we've looked at the Cisco Unified Communications Manager cluster. We've prepared our database. We've added end users. Now, we're going to register endpoints. In this module, we get to make some calls.