Deploying Enterprise Voicemail with Cisco Unity Connection

Today’s collaboration deployments need dynamic voicemail capabilities, and Cisco Unity Connection is loaded with features that end users require. This course demonstrates how to deploy and enable features for your Cisco Unity Connection solution.
Course info
Level
Intermediate
Updated
Dec 10, 2018
Duration
2h 25m
Table of contents
Description
Course info
Level
Intermediate
Updated
Dec 10, 2018
Duration
2h 25m
Description

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Deploying Enterprise Voicemail with Cisco Unity Connection, you will learn how to deploy Cisco Unity Connection with Unified Communications Manager, add users, and enable voicemail features in your collaboration network. First, you'll see how to connect Unity Connection to your Cisco Unified Communications Manager (CUCM) cluster using both SCCP and SIP. Next, you’ll be able to configure call routing rules for direct and forwarded calls, and you'll create policies for incoming calls. Finally, you’ll learn how to import end users from both LDAP and CUCM, in addition to enabling features and services for these users. When you’re finished with this course, you’ll have the skills and knowledge needed to deploy a Cisco Unity Connection solution within your collaboration network.

About the author
About the author

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He is a Cisco Systems Engineer that consults with a variety of clients to design, implement, and maintain their Cisco Collaboration solutions. Sean is CCNP in Routing and Switching, Wireless, and Collaboration.

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More courses by Sean Douglas
Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi everyone. My name is Sean Douglas, and I want to welcome you to my course, Deploying Enterprise Voicemail with Cisco Unity Connection. I've been a Cisco engineer and instructor for nearly two decades, and in that time I've worked extensively with Cisco networking, routing and switching, and especially voice and video collaboration. In this course, which is the first in a series that we're creating for you, we're going to show you how to deploy Cisco Unity Connection with their unified communication manager and how to enable the features that our end users need. We're going to give you real world solutions, we're going to show you how to create routing rules to control call flow, enable features, turn on services, and import users from your Active Directory, and we'll do it in a way that's easy to understand. We're going to use extensive demonstrations, hands-on, step-by-step configuration examples, so that by the end of this course you'll be able to deploy and manage your Unity connection voicemail solution. We've designed the course to have extensive hands-on examples, so that you'll be able to reference our step-by-step demonstrations in your day-to-day career. Before beginning this course you should have a solid understanding of Cisco Unified Communications Manager, either by having watched the previous courses; Dial Plan for Cisco Collaboration; Building PSTN Gateways, SIP Trunks, and CUBEs for Cisco Collaboration; Basic Call Operation and Components for Cisco Collaboration; or being at about the CCNA collaboration level; or having experience with Cisco Unified Communications Manager. I hope you'll join us as we build solutions with the Deploying Enterprise Voicemail with Cisco Unity Connection course at Pluralsight.