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Deploying Enterprise Voicemail with Cisco Unity Connection

by Sean Douglas

Today’s collaboration deployments need dynamic voicemail capabilities, and Cisco Unity Connection is loaded with features that end users require. This course demonstrates how to deploy and enable features for your Cisco Unity Connection solution.

What you'll learn

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In this course, Deploying Enterprise Voicemail with Cisco Unity Connection, you will learn how to deploy Cisco Unity Connection with Unified Communications Manager, add users, and enable voicemail features in your collaboration network. First, you'll see how to connect Unity Connection to your Cisco Unified Communications Manager (CUCM) cluster using both SCCP and SIP. Next, you’ll be able to configure call routing rules for direct and forwarded calls, and you'll create policies for incoming calls. Finally, you’ll learn how to import end users from both LDAP and CUCM, in addition to enabling features and services for these users. When you’re finished with this course, you’ll have the skills and knowledge needed to deploy a Cisco Unity Connection solution within your collaboration network.

About the author

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn't always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enth... more

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