Play by Play: Crafting Audience Experience with Salesforce Communities

In this course, you’ll receive a basic introduction to lightning communities on the Salesforce platform and dive deep into the powerful, yet declaratively-driven, personalization and targeting features now available.
Course info
Level
Intermediate
Updated
May 31, 2018
Duration
1h 60m
Table of contents
Description
Course info
Level
Intermediate
Updated
May 31, 2018
Duration
1h 60m
Description

Play by Play is a series in which top technologists work through a problem in real time, unrehearsed, and unscripted. In this course, Play by Play: Crafting Audience Experience with Salesforce Communities, Phil Weinmeister and Don Robins demonstrate the value proposition of Salesforce Community Cloud, and how it can allow non-technical resources to build communities that provide a unique, personalized user experience to targeted audiences. Learn the basics of Salesforce Communities, how to leverage the dynamic power of "Audience Targeting," and where the behavior and presentation of the user interface can be precisely controlled by both business data and declarative configuration. By the end of this course, you’ll have gained deep and valuable insight into what’s possible with Communities for building an aesthetic, modern, and tailored experience for customers, partners, or even employees in your Salesforce org.

About the author
About the author

Don Robins is a well known Salesforce MVP, instructor, author, and speaker. A custom business application developer for more decades than he cares to admit, he focuses on Salesforce technical instruction and knowledge sharing.

More from the author
More courses by Don Robins
About the author

Phil Weinmeister is the VP of Product Management at 7Summits, where he is focused on building innovative components, apps, and bolts that enable impactful, transformative communities on the Salesforce platform. He holds 18 Salesforce certifications and has delivered numerous Sales Cloud, Service Cloud, and (primarily) Community Cloud solutions to a variety of organizations on Salesforce since 2010.

Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Welcome to this Salesforce Play by Play with Pluralsight. Salesforce Play by Play is an interactive series where we sit down with Salesforce experts such as MVPs, consultants, developers, and architects to discuss common challenges faced every day by Salesforce customers. We'll be learning while discussing concepts and debating tradeoffs on various approaches to solving real-world problems. We learn by reviewing system configurations or writing code, and then exploring the benefits of any particular solution. In this course, we challenge Phil Weinmeister, VP of product management at 7Summtis, to help us understand the value proposition of Salesforce Community Cloud and how it can allow non-technical resources to build communities that provide a unique personalized user experience to targeted audiences, whether on the desktop or a mobile device. First, Phil compares community cloud to alternative portal solutions and discusses some of their challenges. Then you'll watch as he walks us through initializing and creating a community and digs into a Community Builder and Lightning Bolt templates. Along the way he demonstrates community themes, regions, and pages. He explains audience concepts, as well as audience management and targeting, and he demonstrates branding sets, page variations, and component audiences for both standard and custom Lightning components. By the time we're done you'll have gained deep and valuable insight into what's possible with communities for building an aesthetic, modern, and tailored experience for customers, partners, or even employees in your Salesforce org. So, please join us for Crafting Audience Experience with Salesforce Communities, we hope you enjoy it.