Putting People First as a Business Analyst

A successful business analysis career depends on your ability to work well with people; not an easy task. This course will teach the skills and techniques that will help you to put people first, enabling success in business analysis.
Course info
Level
Beginner
Updated
Jun 28, 2019
Duration
1h 39m
Table of contents
Description
Course info
Level
Beginner
Updated
Jun 28, 2019
Duration
1h 39m
Description

At the core of business analysis is a thorough knowledge of understanding people. In this course, Putting People First as a Business Analyst, you will gain an understanding of how to manage working well with people. First, you’ll discover how to understand people. Next, you’ll explore how to manage conflict and influence others. Then, you will focus on how to advocate for your stakeholders. Finally, you will learn how to create and leverage a network. When you are finished with this course, you will have a foundational knowledge of skills to work effectively with people to be successful in business analysis. This will help you as you move forward in your business analysis career.

About the author
About the author

Heather is from Des Moines, IA. She shares her passion for analysis as a speaker, teacher and mentor. She has an MBA from Drake University, a BA in Accounting and is a CBAP(R) and CSM.

More from the author
Section Introduction Transcripts
Section Introduction Transcripts

Course Overview
Hi everyone. My name is Heather Mylan-Mains, and welcome to my course, Putting People First as a Business Analyst. I am a business analyst consultant and a certified business analyst professional, a CBAP, who is passionate about analysis and helping others be passionate about analysis. Business analysis is the people business. We cannot be successful without working with other people and advocating for their needs to create solutions. In this course, we are going to explore techniques to understand people and work more effectively with them. Some of the major topics that we will cover include what I need to know about stakeholders, how do I manage conflict between people, what are the skills to influence, how to advocate to solve the right problem, and creating a network to leverage when needed. By the end of this course, you will have specific tools to improve how you understand, interact with, and influence stakeholders as a business analyst. Before beginning the course, you should be familiar with what the business analyst profession is and what kinds of things you can do as a business analyst. I hope you'll join me on this journey to learn about managing interactions with stakeholders, with the Putting People First as a Business Analyst course, at Pluralsight.