- Course
- Core Tech
Seeking Context in Feedback
Struggling to make sense of feedback you receive? This course will teach you to embrace and effectively utilize feedback for your personal and professional development.
What you'll learn
Do you struggle to find value in feedback, especially when it's delivered poorly? In this course, Seeking Context While Giving Feedback, you'll learn to unlock the true potential of any feedback you receive. First, you'll explore techniques to avoid "snapping the gap" and bridge the space between words heard and intended meaning through clarifying questions. Next, you'll discover how to shift your perspective from feeling forced to agree to embracing feedback as an invitation for meaningful conversation. Finally, you'll learn the "G.A.S." mental technique to give grace to the giver, assume positive intent, and seek to understand valuable insights, even when the delivery is flawed. When you're finished with this course, you'll have the skills and knowledge of effective feedback reception needed to transform feedback into a powerful tool for clarity, alignment, and personal growth.
Table of contents
About the author
Alice has vast experience as a multi-level senior leader with retail operations and human resources as specialties. Experience includes 27 years of leadership supporting technology companies holding positions of Regional Director, District Manager, Senior HR Market Manager, and Senior Manager Labor & Employee Relations.