What you'll learn

Teams often jump into user research without clarity on what they’re trying to learn or how the results will be used, leading to wasted time and unclear outcomes. In this course, User Research (UX): Planning User Research, you’ll gain the ability to plan research efforts that are focused, efficient, and decision-driven. First, you’ll explore how to identify the decision or problem driving a research effort and translate assumptions into learning goals. Next, you’ll discover how to formulate effective research questions and select appropriate high-level research approaches based on constraints and timelines. Finally, you’ll learn how to create lightweight research plans and use AI tools to support early drafting and alignment. When you’re finished with this course, you’ll have the skills and knowledge of user research planning needed to confidently design research that leads to action.