IT Governance Implementation
2 courses
3 hours- Skill IQ
In the IT Governance Implementation path, you’ll learn how to plan and deliver IT services based on strategic planning, value stream mapping, team building techniques based on COBIT2019.
You’ll start by learning how to plan and deliver IT services combining Kanban, ITIL and ITSM best practices. Then, you will study quality management and how to continuously deliver improvements and innovations in any IT operation. In the last course, the focus will shift to defining governance and objective management.
Courses in this path
IT Governance Implementation
In this section we will cover IT Services Quality Management and how it can be used to continuously deliver services and results combining an agile mindset with already established quality management practices in project management, governance and ITSM itself.
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