- Learning Path Libraries: This path is only available in the libraries listed. To access this path, purchase a license for the corresponding library.
- Core Tech
Microsoft Teams Voice Engineering
6 Courses
12 Hours
Skill IQ
This path takes you through learning how to master Microsoft Teams voice administration and engineering.
Content in this path
Microsoft Teams Voice Engineering
This path takes you through learning how to master Microsoft Teams voice administration and engineering
Try this learning path for free
Access this learning path and other
top-rated tech content with a free
trial.
What You'll Learn
- Plan and design a Microsoft Teams PSTN solution
- Manage phone numbers for Microsoft Teams Calling Plans and Operator Connect
- Configure Phone policies
- Configure auto attendants and call queues
- Configure audio conferencing
- Design and configure emergency calling
- Design network infrastructure for optimal Microsoft Teams Phone performance
- Implement network topology
- Design Direct Routing call flows
- Implement SIP trunking with Direct Routing
- Extend a Direct Routing infrastructure
- Deploy and maintain a Survivable Branch Appliance (SBA)
- Enable users for Microsoft Teams Phone
- Enable users for Direct Routing
- Enable per-user calling features
- Migrate voice users
- Plan and configure Microsoft Teams Phones and Teams displays
- Plan and configure Microsoft Teams Rooms on Windows and Teams Rooms on Android
- Monitor Microsoft Teams Phone
- Monitor and troubleshoot Microsoft Teams clients and devices
- Troubleshoot call failure and call quality
- Troubleshoot Direct Routing connectivity
Prerequisites
- You should be familiar with Microsoft Teams administration and the Microsoft tech stack.
Related topics
- Microsoft Windows
- Microsoft 365
- Microsoft Teams
- Collaboration Software
- Power Platform
Not sure where to start?
With over 500 assessments to choose from, you can see where your skills
stand and receive adaptive learning recommendations to fill knowledge gaps in as little as 10 minutes.
Learn with the best
