Salesforce For Business Professionals

Salesforce is the backbone off customer relationships for many organizations. But knowing what Salesforce can do isn't the same as understanding how to use it effectively in your day-to-day work. This Skill Path, Salesforce for Business Professionals, helps you bridge that gap. In this Skill Path, you'll build confidence navigating Salesforce as a business professional. You'll learn how the platform works, how Sales and Service Cloud support your sales and customer service processes, and how to make smart use of Salesforce data, reports, and automations without needing to be an IT expert. By the end of this path, you'll have the essential skills to work confidently in Salesforce and contribute to better sales and customer experiences.