Working on Virtual Teams

Paths

Working on Virtual Teams

Authors: Jillian Kaplan, Jo Harder, Aleksandra Majkic, Amy Irvine

With today’s global, digital workforce, more often than not you will be working virtually, or working with other people who are not at your office location. Whether you yourself... Read more

How to develop digital fluency How to build your virtual intelligence How to cultivate communication excellence How to facilitate effective communication with others How to prepare for successful virtual meeting How to cultivate effective relationships in virtual work

Pre-requisites

No prerequisite knowledge needed.

Beginner

In this beginner section we will explore how you can develop a digital fluency, and the skills needed to build your virtual intelligence.

Developing Digital Fluency

by Jillian Kaplan

Nov 10, 2020 / 48m

48m

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Description

Learning digital fluency is similar to learning how to speak any other new language. A team that can communicate digitally is much more effective and allows for greater flexibility. In this course, Developing Digital Fluency, you’ll learn to effectively communicate with virtual teams in the current worldly landscape. First, you’ll explore digital fluency and a virtual work environment. Next, you’ll discover how to communicate and collaborate with technology. Finally, you’ll learn how to choose and use virtual communication tools. When you’re finished with this course, you’ll have the skills and knowledge of digital fluency needed to work effectively in a remote environment.

Table of contents
  1. Course Overview
  2. Digital Fluency and a Virtual Work Environment
  3. Communicating and Collaborating with Technology
  4. Choosing and Using Virtual Communication Tools

Building Your Virtual Intelligence

by Jillian Kaplan

Dec 2, 2020 / 46m

46m

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Description

Learning Virtual Intelligence is a combination of digital fluency, knowing how to use the technology, emotional intelligence, and knowing how to communicate effectively with the technology. In this course, Building Your Virtual Intelligence, you’ll learn to intelligently communicate virtually. First, you’ll explore defining and demonstrating virtual intelligence. Next, you’ll discover Hanlon’s Razor and virtual communication. Finally, you’ll learn to understand virtual communication and it’s challenges. When you’re finished with this course, you’ll have the skills and knowledge of building virtual communication needed to effectively communicate in a virtual environment.

Table of contents
  1. Course Overview
  2. Define and Demonstrate Virtual Intelligence
  3. Hanlon’s Razor and Virtual Communication
  4. Remote Communication and Resolving Challenges

Intermediate

In this intermediate section we will explore strategies key to preparing successful virtual meetings, and skills critical to facilitating virtual communication with others.

Cultivating Communication Excellence

by Jo Harder

Jan 13, 2021 / 27m

27m

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Description

Communication excellence is an attribute of highly effective people, and that entails far more than just having great speaking skills. In this course, Cultivating Communication Excellence, you’ll learn to how to transition from bland communications to productive, robust interactions with workmates and management. First, you’ll explore core components of communications. Next, you’ll delve into key items that will help you develop more effective communications. Finally, you’ll learn how to ensure that you are truly listening and understanding your workmates. When you’re finished with this course, you’ll have the skills and knowledge to enhance your professional development by cultivating communication excellence.

Table of contents
  1. Course Overview
  2. Cultivating Communication Excellence
  3. Achieving 1 = 1 Communications

Facilitating Effective Communication with Others

by Aleksandra Majkic

May 21, 2020 / 57m

57m

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Description

Effective communication is one of the key components of a project’s success. In this course, Facilitating Effective Communication with Others, you’ll learn to establish and maintain an open and precise communication flow within a team. First, you’ll explore how to use emotional intelligence with the aim of building a trusting working environment. Next, you’ll discover why ground communication rules are crucial for a team to follow. Finally, you’ll learn how to process messages and predict and overcome barriers that might arise. When you’re finished with this course, you’ll have the skills and knowledge of facilitating effective communication with others that is needed to establish and maintain open, precise, and timely communication flow within a team.

Table of contents
  1. Course Overview
  2. Communicating Openly in a Fitting Environment
  3. Setting up Basis for Virtual Teams
  4. Making Use of Hanlon’s Razor in Remote Communication
  5. Mastering a Live Video Meeting
  6. Excel in Working Remotely

Advanced

In this advanced section you will explore strategies critical to cultivating excellence in your communication practices. You will also learn how to build effective virtual interpersonal relationships.

Preparing for Successful Virtual Meetings

by Amy Irvine

Mar 12, 2021 / 1h 7m

1h 7m

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Description

Whether you’ve been working virtually for 20 plus years or led your first virtual meeting in early 2020 with the global pandemic, you’ve no doubt experienced your share of successful and failed meetings. In this course, Preparing for Successful Virtual Meetings, you’ll learn how to plan for a virtual meeting tailored to the who, what and why leading to successful outcomes with engagement and productivity. First, you’ll explore the “why” behind your need to meet, define virtual meetings and understand the key elements of virtual meeting tools. Next, you’ll learn how to build your virtual meeting plan with an understanding of virtual meeting tools and building an outcome-based agenda. Finally, you’ll discover how to drive success with your virtual meetings by building engagement to achieve your meeting outcomes. When you’re finished with this course, you’ll have the skills and knowledge of preparing for successful virtual meetings needed to lead an interactive discussion targeted to your required business outcomes.

Table of contents
  1. Course Overview
  2. Getting Started with Virtual Meetings
  3. Driving Success with Virtual Meetings

Cultivating Effective Relationships in Virtual Work

by Jo Harder

Jun 17, 2020 / 1h 22m

1h 22m

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Description

In the virtual workforce, work colleagues are often perceived as faceless because they’re not physically present like office-mates. In this course, Cultivating Effective Relationships in Virtual Work, you’ll learn to avoid pitfalls that often face virtual teams and enable you to achieve greater success as part of a remote workforce. First, you’ll explore team dynamics. Next, you’ll discover the importance of non-verbal communications. Finally, you’ll learn how to cultivate better communications and virtual teamwork. When you’re finished with this course, you’ll have the skills and knowledge to enhance virtual team relationships.

Table of contents
  1. Course Overview
  2. Understanding Team Dynamics of the Virtual Workforce
  3. Listening for Non-Verbal Communications
  4. Cultivating Better Communications and Virtual Teamwork
Learning Paths

Working on Virtual Teams

  • Number of Courses6 courses
  • Duration5 hours

With today’s global, digital workforce, more often than not you will be working virtually, or working with other people who are not at your office location. Whether you yourself are virtual or members of your team, the skills in this path are critical to helping you understand the unique nuances of successful virtual team work. This skill path is focused around the skills critical to working with virtual teams.

Courses in this path

Beginner

In this beginner section we will explore how you can develop a digital fluency, and the skills needed to build your virtual intelligence.

Intermediate

In this intermediate section we will explore strategies key to preparing successful virtual meetings, and skills critical to facilitating virtual communication with others.

Advanced

In this advanced section you will explore strategies critical to cultivating excellence in your communication practices. You will also learn how to build effective virtual interpersonal relationships.

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