Today, banks are utilising cloud, blockchain, artificial intelligence, machine learning and robotic process automation, but there is an unfortunate lack of skilled employees within these organisations that truly understand how to leverage the technology.

The old idea of hiring to fill skills gaps is simply not adequate to solve the current skills shortages, nor is it a good long-term business strategy. 

The best way forward for businesses in the financial services industry is to upskill, train and develop employees, and implement personalised learning journeys. To address skills gaps, while simultaneously keeping staff happy, these journeys are starting to become the clear choice for financial institutions and beyond.

Download the whitepaper to learn about current industry trends and imminent threats that include:

• Digital competence

• Pace of technological change

• Social mobility and brain drain

• Geopolitical issues