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- Core Tech
IT Governance Foundation
In the IT Governance Foundation path, you’ll learn cutting edge approaches to both IT Service Management and IT Governance based on state-of-the-art frameworks and thought leaders, focusing on Lean, Kanban, Agile and established industry standards.
You’ll start with an overview of the contemporary take on IT management and governance, learning which practices are driving digital transformation and the 4th industrial revolution.
Then, you will study the latest installments of renowned IT Service Management frameworks and how they can enable business agility without compromising existing systems. In the third and fourth courses of this path, you will study ITSM practices and how to apply them. Then, in the last two courses, the focus will be on IT Governance and how you can create a basic IT Governance System based on design techniques, governance frameworks and a case study.
Content in this path
IT Service Management
In this section we will cover IT Service Management core concepts, definitions and practices, providing the foundations for students to recognize management and governance systems as well as to operate within them. IT Governance components and design theory will be detailed.
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What You'll Learn
- What Digital Transformation is and the central role of IT in the 4th industrial revolution
- IT Governance main concepts, its purpose and why corporations adopt it
- The role of contemporary IT in corporations
- What Lean is, the origins of the concept and how it is applied into ITSM
- How Kanban applies to ITSM
- The correlation to IT Service Management and Agile through the Agile Manifesto
- ITSM aspects and the value-driven approach
- The purpose of Information security management, relationship management, and supplier management and other relevant ITSM practices
- COBIT2019 framework, its purpose, objectives and basic structure
- SIAM framework, its purpose, objectives and basic structure
- IT Governance design factors
- IT Governance implementation lifecycle and all its 7 phases
- There are no prerequisites required for this path.
- SIAM
- TOGAF
- Agile
- Kanban
- Lean
- Project Management
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