Administering a Cisco Collaboration Deployment from the Ground Up

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Administering a Cisco Collaboration Deployment from the Ground Up

Author: Sean Douglas

The name really says it all here. In this path, you’ll cover everything you need to know about Cisco collaboration solutions to get a deployment up and running. You’ll cover how... Read more

What you will learn

  • Explain the importance of Cisco Collaboration features and benefits
  • Create a Cisco Collaboration lab environment
  • Deploy initial parameters for Cisco Unified Communications Manager (CUCM)
  • Manage users in CUCM
  • Explain codecs and call signaling
  • Provision Device Pool components
  • Register collaboration endpoints
  • Provision collaboration endpoints in volume
  • Configure basic dial plan components
  • Configure digit manipulation elements
  • Configure calling permission policy components
  • Enable endpoint features
  • Deploy Cisco Unified Mobility
  • Deploy Call Coverage in CUCM
  • Deploy Cisco ISR voice gateway
  • Deploy Session Border Controller (aka Cisco Unified Border Element (CUBE))
  • Deploy Media Resources
  • Implement Cisco Unified Communications Manager Express (CME) and Survival Remote Telephony (SRST)
  • Deploy SIP URI Dialing
  • Explain additional requirements for video endpoints
  • Deploy Cisco Unity Connection users and features
  • Perform Troubleshooting, Reporting and Maintenance

Pre-requisites

You should be familiar with networking and have a basic understanding of Cisco offerings.

Administering a Cisco Collaboration Deployment from the Ground Up

The name really says it all here. In this path, you’ll cover everything you need to know about Cisco collaboration solutions to get a deployment up and running. You’ll cover how to provision servers and other resources, register endpoints, implement a dial plan, and much more as you build your own collaboration solutions from the ground up.

Cisco Collaboration Fundamentals: Provisioning Servers, Lab Resources, End Users, and Policy

by Sean Douglas

Apr 9, 2021 / 3h 50m

3h 50m

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Description

These days, companies are relying on Cisco Collaboration solutions to ensure that they can communicate with their customers, employees, and everyone else. There is immense demand for administrators who have the knowledge and skills needed to manage and maintain their Cisco deployments. In this course, Cisco Collaboration Fundamentals: Provisioning Servers, Lab Resources, End Users, and Policy, you will learn how to administer and support a Cisco Collaboration solution.

First, you will explore the importance of Cisco Collaboration features and benefits so that you will understand the “big picture.” Next, you will learn how to access your own at home lab so that you can practice our step by steps demonstrations, configure Cisco servers to support collaboration endpoints, deploy end users, compare codecs, and determine call signaling parameters. Finally, you discover how to configure Device Pool components and implement organizational policy to ensure stability and reliability.

When you are finished with this course, you will have the foundational skills and knowledge of Cisco Collaboration needed to administer and support a Cisco Collaboration solution.

Table of contents
  1. Course Overview
  2. Features and Benefits Examining Cisco Collaboration
  3. Accessing a Cisco Collaboration Lab Environment
  4. Configuring Initial Parameters for Cisco Unified Communications Manager
  5. Deploying Users in CUCM
  6. Examining Codecs and Call Signaling
  7. Provisioning Device Pools and Components

Cisco Collaboration Fundamentals: Registering Endpoints and Implementing the Dial Plan

by Sean Douglas

Jun 18, 2021 / 3h 10m

3h 10m

Start Course
Description

These days, companies are relying on Cisco Collaboration solutions to ensure that they can communicate with their customers, employees, and everyone else. There is immense demand for administrators who have the knowledge and skills needed to manage and maintain their Cisco deployments.

In this course, Cisco Collaboration Fundamentals: Registering Endpoints and Implementing the Dial Plan, you will see the step-by-step process of adding endpoints, configuring the dial plan, and managing call permissions as needed to administer and support a Cisco Collaboration solution.

First, you will discover how to register collaboration endpoints and how to use a variety of tools like Self-provisioning and BAT, as well as Universal Line and Device templates, to deploy collaboration endpoints in volume.

Next, you will explore how to configure trunks and gateways, route lists, and route patterns, how to communicate with endpoints outside of the organization, and how to change incoming and outgoing calling (source) and called (destination) numbers. Then, you will create partitions and calling search spaces to implement call permissions.

Finally, you will learn how to troubleshoot common problems that can arise when configuring these components.

When you are finished with this course, you will have the knowledge of how to configure endpoints, gateways, and trunks, how to perform digit manipulation, manage call permissions, and troubleshoot these as needed to administer and support a Cisco Collaboration solution.

Table of contents
  1. Course Overview
  2. Registering Collaboration Endpoints
  3. Deploying Collaboration Endpoints in Volume
  4. Configuring the CUCM Dial Plan
  5. Configuring Digit Manipulation
  6. Configuring Call Permission Policy

Cisco Collaboration Fundamentals: Providing Endpoint Features, Mobility, and PSTN Access with ISDN and SIP

by Sean Douglas

Aug 11, 2021 / 3h 1m

3h 1m

Start Course
Description

More than ever, companies are relying on Cisco Collaboration solutions to ensure that they can communicate ubiquitously with their customers, employees, and everyone else. There is immense demand for administrators who have the knowledge and skills needed to manage and maintain their Cisco deployments.

In this course, Cisco Collaboration Fundamentals: Providing Endpoint Features, Mobility, and PSTN Access with ISDN and SIP, you'll learn the step-by-step process of deploying call coverage using hunt groups and call queuing, configuring dial peers for ISR gateways, implementing SIP CUBES for IP PSTN access, providing endpoint features, and enabling Cisco Mobility.

First, you'll discover how to configure dial peers for ISR gateways, set up analog and digital voice circuits, configure VoIP call legs, and troubleshoot and quickly resolve potential dial peer issues.

Next, you'll explore how to deploy Cisco Device Mobility to support mobile IP endpoints, deploy Cisco Extension Mobility to make it easy for end users to maintain their directory numbers and phone features, and implement Cisco Unified Mobility to support single-number reach.

After that, you'll see how to configure an SIP session border controller (CUBE) from scratch, how to simplify your deployments using server groups and E164 pattern maps, how SIP Options and early offer work, and how to determine DSP requirements.

Finally, you'll learn how to enable endpoint features like Group Pickup, provide functions with custom softkey templates, create a shared line, and configure UC Services and a Service Profile for Cisco Jabber clients.

When you're finished with this course, you'll have knowledge of how to configure call coverage, ISR gateways, SIP CUBEs, mobility, and endpoint features, and how to troubleshoot these as needed to administer and support a Cisco Collaboration solution.

Table of contents
  1. Course Overview
  2. Deploying Call Coverage in CUCM
  3. Configuring Cisco ISR Voice Gateways
  4. Implementing Cisco Unified Mobility
  5. Configuring a Cisco Session Border Controller (CUBE)
  6. Enabling Endpoint Features

Coming Soon

Cisco Collaboration Fundamentals: Managing Media Resources, ISR Call Control, Voicemail, and Reporting

Coming Soon

by Sean Douglas

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