
Fran Gilbane
Pluralsight Author
Fran is a qualified and experienced trainer with a wealth of customer service experience and knowledge. Educated at Oxford University, she worked in several different industries before settling on a training career. With an instinctive grasp of how to make learning both interesting and informative, she prides herself on helping others realize their potential.
Topics Authored
Technology Leader
IT Ops
Business Professional
Courses Authored
4
Total Ratings
308
Avg Course Ratings
3.5
Courses by Fran
-
Course
Customer Support FoundationsBeginner
43m 46s
Jun 05, 2025
Course
Help Desk Essentials: Customer InteractionBeginner
3h 24m 19s
Aug 23, 2017
(174)Course
Management Course: Difficult Conversations and Friendlier WorkplacesBeginner
6h 5m 19s
Aug 01, 2017
(55)
-
Course
Customer Support FoundationsBeginner
43m 46s
Jun 05, 2025
Course
Help Desk Essentials: Customer InteractionBeginner
3h 24m 19s
Aug 23, 2017
(174)Course
Management Course: Difficult Conversations and Friendlier WorkplacesBeginner
6h 5m 19s
Aug 01, 2017
(55)
-
No labs authored.