Business Analysis - CBAP

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Business Analysis - CBAP

Authors: Jamie Champagne, Casey Ayers, Milena Pajic

This skill is based on the IIBA BABOK Guide 4th Edition and covers all IIBA CBAP certification objectives. This skill will also help you qualify for the CBAP certification exam by... Read more

What you will learn

  • Business analysis planning and monitoring
  • Elicitation and collaboration
  • Requirements life cycle management
  • Strategy analysis
  • Requirements analysis and design definition
  • Solution evaluation

Pre-requisites

CBAP Certification Requirements - Complete a minimum of 7,500 hours of Business Analysis Work Experience in the last 10 years. - Within this experience, a minimum of 900 hours completed in 4 of the 6 BABOK® Guide Knowledge Areas, for a total of at least 3,600 of the required 7,500 total. - Complete a minimum of 35 hours of Professional Development in the last 4 years

Beginner

This beginner section introduces the BABOK Guide and defines business analysis key terms.

Intro to the Certified Business Analysis Professional™ (CBAP®) Certification

by Jamie Champagne

Aug 30, 2018 / 1h 34m

1h 34m

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Description

Have you wanted to acknowledge your business skills? Are you looking to advance your career in enabling change in organizations? If so, this Introduction to the Certified Business Analysis Professional® (CBAP®) Certification course is a great way to understand this valuable certification and how to successfully achieve this prestigious international recognition to use in your professional career. First, you will learn the worth of this valuable certification and what the international standards are that define the practice and profession of business analysis today. Next, you will walk through the intensive application process for the CBAP® Examination and how to best approach the process. Finally, you will learn how to best prepare to successfully pass the CBAP® Examination. When you are finished with this course, you will not only be prepared to begin your CBAP® certification journey but also have a solid foundation of practical business analysis concepts to support your professional career.

Table of contents
  1. Course Overview
  2. CBAP® Certification Learning Path Overview
  3. Introduction to IIBA® and the CBAP® Certification
  4. CBAP® Certification Application Process
  5. Preparing to Take Your CBAP® Examination

Introduction to the BABOK® Guide and Business Analysis Key Terms

by Jamie Champagne

Jan 2, 2019 / 55m

55m

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Description

In order to be successful at your business analysis work and to pass any of the business analysis certification examinations, you need to have a solid foundation of business analysis key concepts. In this course, Introduction to the BABOK® Guide and Business Analysis Key Terms, you will learn foundational knowledge required to both deliver successful solutions as well as pass professional business analysis certification examinations. First, you will learn how to use the BABOK® guide as a key resource. Next, you will discover the key concepts, vocabulary, and stakeholders business analysts need to be comfortable working with. Finally, you will explore how to understand requirements and designs and their classifications required for delivering successful solutions. When you are finished with this course, you will have the skills and knowledge of articulating your business analysis work needed to deliver successful solutions as well as prepare you for passing business analysis certification examinations.

Table of contents
  1. Course Overview
  2. Learning to Use the BABOK® Guide
  3. Utilizing the Business Analysis Core Concept Model™ (BACCM™)
  4. Understanding Business Analysis Key Terms and Stakeholders
  5. Utilizing the Business Analysis Requirements and Design Definition and Schema for Effective Requirements Understanding

Intermediate

This intermediate section covers the skills and competencies of a business analyst, including planning for success, working with stakeholders, managing requirements and changes, and assessing and improving solutions. We will also cover how to apply a wide range of BA skills in your organization.

Business Analysis: Planning and Ensuring Success

by Jamie Champagne

Mar 5, 2019 / 1h 41m

1h 41m

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Description

To ensure your business analysis efforts deliver value, professionals today must analyze and plan their own approaches to be successful on both their change efforts and preparing for business analysis certifications. In this course, Business Analysis: Planning and Ensuring Success, you will learn the tasks in the business analysis planning and monitoring knowledge area that are key inputs for your business analysis efforts as well as a critical aspect to understand when preparing for business analysis certifications. First, you will be introduced to the planning and monitoring knowledge area, beginning first with planning your business analysis approach. Next, you will discover the elements to analyzing your stakeholders to prepare for successful collaboration and communication activities required for change efforts. Then, you will walk through the considerations for governance and information management activities to enable the successful completion of business analysis tasks. Finally, you will understand how to measure and improve your own business analysis work for continued value add. When you are finished with this course, you will have the skills and knowledge of how to plan and improve your business analysis work to deliver successful solutions, as well as prepare you for a critical component of passing business analysis certification examinations.

Table of contents
  1. Course Overview
  2. Introducing the BA Planning and Monitoring Knowledge Area
  3. Planning Your Business Analysis Stakeholder Engagement
  4. Planning Your Business Analysis Governance
  5. Planning Your Business Analysis Information Management
  6. Identifying Business Analysis Performance Improvements

Business Analysis: Working with Stakeholders Using Elicitation and Collaboration

by Casey Ayers

May 22, 2019 / 2h 4m

2h 4m

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Description

At the heart of business analysis is collecting and analyzing information, but retrieving the needed information takes certain valuable skills. While some of this information will take the form of data sources and documents, in most cases, input elicited from stakeholders is the most important and valuable information source of all. In this course, Business Analysis: Working with Stakeholders Using Elicitation and Collaboration, you will learn how to obtain information to define needs and solutions as a business analyst while coordinating with a variety of stakeholders. First, you will go over the techniques at your disposal that will empower you to work effectively with stakeholders. Next, you will discover how to capture relevant information. Finally, you will explore how to analyze information. When you’re finished with this course, you will have the skills to collect and analyze information elicited from stakeholders to form consensus for organizational growth and development.

Table of contents
  1. Course Overview
  2. Preparing for Elicitation Efforts
  3. Eliciting Information from Stakeholders
  4. Confirming Elicitation Results
  5. Communicating Business Analysis Information to Stakeholders
  6. Managing Stakeholder Collaboration in Change Efforts

Business Analysis: Managing Requirements

by Milena Pajic

May 16, 2019 / 1h 57m

1h 57m

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Description

This course explains the Requirements Life Cycle Management knowledge area and its main purpose - to ensure that business, stakeholder, solution requirements, and designs are aligned to one another and that the solution implements them. In this course, Business Analysis: Managing Requirements, you will gain the ability to skillfully manage requirements and designs from their inception to retirement. First, you will learn which tasks will be fulfilled as a part of the whole process. Next, you will discover the applicable techniques, tools, and guidelines for an implementation. Finally, you will explore how they appear in real-life scenarios through an example product development company. When you are finished with this course, you will have the skills and knowledge of requirements life cycle management needed to round your business analysis know-how.

Table of contents
  1. Course Overview
  2. Outlining the Role of Requirements Life Cycle Management
  3. Tracing Requirements
  4. Maintaining Requirements
  5. Prioritizing Requirements
  6. Assessing Requirements Changes
  7. Approving Requirements
  8. Wrapping Up

Business Analysis: Defining Change Strategies

by Milena Pajic

Jun 12, 2019 / 1h 40m

1h 40m

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Description

This course explains thoroughly the strategy analysis knowledge area and its main purpose, defining the most effective way to employ the capabilities of an organization in order to achieve a set of goals and objectives. In this course, Business Analysis: Defining Change Strategies, you will gain the ability to analyze current state, define future state, perform risk assessment, and define change strategy. First, you will learn that strategies can exist for an entire organization, for a division, department or region, and for a product, project, or just an iteration. Next, you will discover what it takes for defining change strategies to begin, how the inputs translate to outputs for each of the tasks, and when the strategy is considered established. Finally, you will explore how to understand the business analysis work that is conducted in close collaboration with stakeholders because they need to make a decision whether to address the need for change or not. When you are finished with this course, you will have the skills and knowledge of defining change strategies needed to round your business analysis know-how.

Table of contents
  1. Course Overview
  2. Summarizing the Role and Value of Strategy Analysis Tasks
  3. Applying the Analyze Current State Task to BA Work
  4. Applying the Define Future State Task to BA Work
  5. Applying the Assess Risks Task to BA Work
  6. Applying the Define Change Strategy Task to BA Work
  7. Wrapping Up

Business Analysis: Capturing and Designing Requirements

by Milena Pajic

Mar 7, 2019 / 2h 7m

2h 7m

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Description

In this course, Business Analysis: Capture and Designing Requirements, you’ll dive deep into the specificities of BABOK® Guide - Requirements Analysis and Design Definition. First, you’ll learn the tasks that business analysts perform. Next, you’ll explore structuring and organizing requirements. Finally, you’ll discover how to begin specifying and modeling those requirements. When you’re finished with this course, you’ll have the skills and knowledge necessary to round the process consisting of iterative activities, from the basic concepts, business needs analysis, to their transformation into a specific recommended solution.

Table of contents
  1. Course Overview
  2. Capturing and Designing Requirements
  3. Specifying and Modeling Requirements
  4. Verifying Requirements
  5. Validating Requirements
  6. Defining Requirements Architecture
  7. Defining Solution Options
  8. Analyzing Potential Value and Recommending Solution
  9. Wrapping Up

Business Analysis: Assessing and Improving Solutions

by Casey Ayers

Jun 15, 2019 / 1h 59m

1h 59m

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Description

Business analysis is only worthwhile if we are successful in actually achieving goals and are consistently working toward a desired future state. In this course, Business Analysis: Assessing and Improving Solutions, you'll learn how to verify that your change initiatives deliver value to your organization. First, you'll learn how to choose and calibrate assessment criteria to ensure your solution is meeting performance standards. Then, you'll discover how limitations inherent to the solution or, more broadly, found in the enterprise could hold back your solutions from their full potential. Finally, you'll explore how to recommend actions to increase solution performance, surmounting challenges and striving for continuous improvement to ensure your efforts drive the most possible value to the organization. When you're finished with this course, you'll be able to assess how successful your business analysis efforts have been, and be equipped to identify opportunities to continuously improve on solutions moving into the future.

Table of contents
  1. Course Overview
  2. Measuring Solution Performance
  3. Analyzing Performance Measures
  4. Assessing Solution Limitations
  5. Assessing Enterprise Limitations
  6. Increasing Solution Value

Business Analysis: The Skills and Competencies of Effective Business Analysts

by Casey Ayers

Jul 16, 2019 / 2h 10m

2h 10m

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Description

Business analysts fill one of the most unique and complex roles within organizations. In this course, Business Analysis: The Skills and Competencies of Effective Business Analysts, you'll attain foundational knowledge of a broad array of skills and competencies required to succeed in this role. First, you'll learn what analytical, creative, and problem solving skills will serve you well as a business analyst. Next, you'll gain a clearer understanding of what behavioral traits effective business analysts exhibit when working with stakeholders. Finally, you'll discover how to assess and develop the business knowledge, communication skills, leadership and teamwork skills, and technical proficiencies best suited to this role. When you’re finished with this course, you'll have a wealth of knowledge to empower you to master the business analysis profession.

Table of contents
  1. Course Overview
  2. Analytical Thinking and Problem Solving Skills of Effective Business Analysts
  3. Behavioral Traits of Effective Business Analysts
  4. The Value of Business Knowledge to Effective Business Analysts
  5. Communication Skills of Effective Business Analysts
  6. Leadership and Teamwork Skills of Effective Business Analysts
  7. The Technical Skills of Effective Business Analysts

Applying Business Analysis Skills in Your Organization

by Casey Ayers

May 16, 2019 / 3h 29m

3h 29m

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Description

Successful organizations are always in a process of reinvention, changing and improving in order to better achieve their goals. Doing so requires an understanding of present conditions and the design and definition of future objectives: what we commonly refer to as business analysis. In this course, Applying Business Analysis Skills in Your Organization, you’ll explore how to effectively conduct business analysis within a variety of settings. First, you will learn business analysis within Agile teams. Next, you will discover business analysis within IT environments. Finally, you will explore how to take on challenges from business intelligence, business architecture, or business process management points of view. When you’re finished with this course, you will have the skills and knowledge of business analysis needed to help your teams achieve their goals effectively and efficiently.

Table of contents
  1. Course Overview
  2. Business Analysis in Organizations
  3. Business Analysis from the Agile Perspective
  4. Business Analysis from the Business Intelligence Perspective
  5. Business Analysis from the IT Perspective
  6. Business Analysis from the Business Architecture Perspective
  7. Business Analysis from the Business Process Management Perspective

Advanced

This advanced section completes learner training for the CBAP exam, offering a closer look at business analysis techniques, showcasing how they can be leveraged to accomplish business analysis tasks through a variety of case studies that empower viewers to apply these skills to their own challenges.

Business Analysis Techniques: Planning and Monitoring Business Analysis Work

by Milena Pajic

Dec 10, 2019 / 2h 37m

2h 37m

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Description

Among numerous business analysis techniques, it’s not always easy to choose the right one for implementation. Moreover, many of them are applicable in more than one knowledge area, so it’s crucial to know the why and how of each. In this course, Business Analysis Techniques: Planning and Monitoring Business Analysis Work, you will gain the ability to understand the purpose of each of the selected techniques and the steps to employ it in a particular situation. First, you will learn that each technique is customized for the knowledge area and the task. Next, you will discover how to apply the technique. Finally, you will explore the usage considerations for each of the presented techniques, so you are able to minimize risks while implementing them. When you are finished with this course, you will have the skills and knowledge to apply business analysis techniques in the context of Business Analysis Planning and Monitoring needed to carry out change in organizations.

Table of contents
  1. Course Overview
  2. Planning and Monitoring Business Analysis Work: Techniques
  3. Using Business Cases for Planning and Monitoring
  4. Selecting Estimation Techniques for Planning and Monitoring
  5. Analyzing Business Rules for Planning and Monitoring
  6. Utilizing Stakeholder Lists, Maps, and Personas for Planning and Monitoring
  7. Employing Organizational Modeling for Planning and Monitoring
  8. Using Process Modeling for Planning and Monitoring
  9. Brainstorming in the Context of Planning and Monitoring
  10. Applying Lessons Learned for Planning and Monitoring
  11. Wrapping Up: Overall Techniques

Business Analysis Techniques: Eliciting Information and Collaborating with Stakeholders

by Milena Pajic

Aug 13, 2019 / 3h 44m

3h 44m

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Description

From a pool of 50 techniques available to use for business analysis, it’s not always easy to pick the right one. There is the context of a particular knowledge area which determines the selection process as well. In this course, Business Analysis Techniques: Eliciting Information and Collaborating with Stakeholders, you will gain the ability to understand the purpose of the selected techniques. First, you will learn that each technique gets tailored for the knowledge area and that there are defined steps to be taken in order to perform it successfully. Next, you will discover how important it is to collaborate with stakeholders during the process of eliciting information and create open communication channels. Finally, you will explore the usage considerations for each of these selected techniques, so you are able to fit them into the right background. When you are finished with this course, you will have the skills and knowledge to apply business analysis techniques in the context of elicitation and collaboration needed to implement changes in organizations.

Table of contents
  1. Course Overview
  2. Introducing Techniques for Elicitation and Collaboration
  3. Employing Data Mining to Elicit Information
  4. Organizing Collaborative Games to Elicit Information
  5. Using Interviews to Elicit Information from Stakeholders
  6. Using Surveys and Questionnaires to Elicit Information
  7. Conducting Observations to Elicit Information
  8. Analyzing Documents to Elicit Information
  9. Expressing How Workshops May Be of Value in Eliciting Information
  10. Using Mind Mapping in Elicitation and Collaboration
  11. Depicting How to Use Focus Groups to Elicit Information
  12. Wrapping-up: Overall Techniques in Elicitation and Collaboration

Business Analysis Techniques: Managing the Requirements Life Cycle

by Casey Ayers

Dec 19, 2019 / 2h 7m

2h 7m

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Description

Conducting effective business analysis involves crafting requirements that elegantly and comprehensively describe how a change initiative can empower an organization to achieve a desired vision for the future. In this course, Business Analysis Techniques: Managing the Requirements Life Cycle, you’ll learn how to apply an array of business analysis techniques to the creation, management, fulfillment, and validation of requirements. First, you'll discover how use cases and scenarios can help in defining goals and sharing requirements with stakeholders. Next, you'll see how modeling and diagramming techniques can prove helpful in developing and managing requirements. Finally, you'll explore how a variety of techniques can help you describe business challenges and requirements with greater precision. When you're finished with this course, you'll have the familiarity with the tools and techniques needed to begin business analysis efforts and analyze the strategic goals of your organization.

Table of contents
  1. Course Overview
  2. Distilling Business Needs into Requirements for Action
  3. Understanding and Designing Solutions
  4. Effectively Defining Requirements
  5. Leveraging Additional Analysis Techniques to Manage Requirements

Business Analysis Techniques: Conducting Strategy Analysis

by Casey Ayers

Nov 27, 2019 / 2h 51m

2h 51m

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Description

Conducting effective business analysis requires an understanding of an organization’s strategic footing, its mission and goals, and how change initiatives fit into a broader context. In this course, Business Analysis Techniques: Conducting Strategy Analysis, you’ll learn how to better understand your own organization and how to leverage business analysis techniques to tailor solutions that align with those strategic drivers. First, you'll learn how to assess your organization's present state and chart a vision for the future. Next, you'll discover how to analyze processes and model decisions that define how your organization completes its work. Finally, you'll explore how to create strategies to manage risk and learn from past efforts in your mission to continuously improve performance. When you're finished with this course, you'll have the familiarity with the tools and techniques that encompass the tasks that analysts use to begin business analysis efforts and analyze the strategic goals of your organization.

Table of contents
  1. Course Overview
  2. Transformational Change and Organizational Footing
  3. Analyzing Processes and Decisions from a Strategic Perspective
  4. Strategic Analysis and Management of Risks
  5. Leveraging Additional Techniques to Conduct Strategy Analysis

Business Analysis Techniques: Analyzing and Defining Requirements and Designs

by Milena Pajic

Oct 1, 2019 / 2h 38m

2h 38m

Start Course
Description

Learning how to apply appropriate business analysis technique is not an easy assignment. There are change initiatives, particular knowledge areas, and specific tasks to know about. In this course, Business Analysis Techniques: Analyzing and Defining Requirements and Designs, you will gain the ability to understand how and when to apply the selected technique. First, you will learn that each technique is customized for the knowledge area and the task. Next, you will discover the exact steps to be taken to implement the chosen technique. Finally, you will explore how to evaluate the usage considerations for each of the presented techniques so you can comprehend their strengths and limitations. When you are finished with this course, you will have the skills and knowledge to apply business analysis techniques in the context of Requirements Analysis and Design Definition needed to implement change in organizations.

Table of contents
  1. Course Overview
  2. Analyzing and Defining Requirements and Designs: Techniques
  3. Using a Glossary for Requirements and Designs
  4. Applying Concept Modeling for Requirements and Designs
  5. Creating Data Dictionaries for Requirements and Designs
  6. Utilizing User Stories for Requirements and Designs
  7. Employing Use Cases and Scenarios for Requirements and Designs
  8. Developing Sequence Diagrams for Requirements and Designs
  9. Conducting State Modeling for Requirements and Designs
  10. Using Prototyping for Requirements and Designs
  11. Wrapping Up: Overall Techniques

Business Analysis Techniques: Evaluating Solutions

by Casey Ayers

Nov 6, 2019 / 3h 2m

3h 2m

Start Course
Description

To ensure change initiatives generate value for organizations, it’s critical that business analysts be able to evaluate both present and potential solutions. In this course, Business Analysis Techniques: Evaluating Solutions, you'll focus on the techniques related to fulfilling this important responsibility. First, you'll learn how benchmarking and metrics set the stage of evaluation efforts. Then, you'll examine how quantitative and qualitative measures can be harnessed to understand solution performance. After that, you'll find out how traceability and accountability relate to solution development, and how sign-off from key stakeholders can be obtained. Finally, you'll discover how a variety of other business analysis techniques might also be effectively leveraged in solution evaluation. When you're finished with this course, you'll be better equipped to judge whether a change initiative is successful, and be more ready to make the changes and revisions necessary to ensure your analysis work results in organizational success.

Table of contents
  1. Course Overview
  2. Creating the Context for Solution Evaluation
  3. Assessing Financial and Qualitative Performance
  4. Maintaining Traceability and Accountability in Solution Development
  5. Gaining Sign-off on Initiative Success
  6. Leveraging Additional Analysis Techniques to Evaluate Solutions
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