Providing Quality Feedback

Paths

Providing Quality Feedback

Author: Aleksandra Majkic

The main real-world problem we’ll be addressing in this path is lack of sharing quality feedback in a work environment, and how it can be resolved, but also addressed timely, so... Read more

###What you will learn:

  • The power of feedback
  • How to apply feedback techniques
  • How to conduct feedback sharing techniques
  • How to share feedback with difficult personalities
  • How to resolve conflicts with feedback

Pre-requisites

No prerequisite knowledge needed.

Providing Quality Feedback

The main real-world problem we’ll be addressing in this path is lack of sharing quality feedback in a work environment, and how it can be resolved, but also addressed timely, so the issues can be prevented.

The Power of Feedback in Your Daily Work

by Aleksandra Majkic

Jul 23, 2020 / 1h 1m

1h 1m

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Description

Some organizations may struggle with lack of sharing feedback with teammates, but there are ways it can be resolved and addressed timely, so issues can be prevented and communication can be strengthened. In this course, The Power of Feedback in Your Daily Work, you’ll learn why it’s crucial to give and receive feedback, both positive and negative, and how it benefits the team and organization. First, you’ll explore the role of feedback among people. Next, you’ll discover which types of feedback there are and the best ways to share them. Finally, you’ll learn how to behave in feedback sharing sessions and how to best use the information gathered. When you’re finished with this course, you’ll have the skills and knowledge of fostering feedback in your daily work needed to prevent issues caused by lack of feedback and improve your team’s and organizations productivity.

Table of contents
  1. Course Overview
  2. Feedback: What, Why, and How to Foster It in the Workplace?
  3. Giving and Receiving Positive Feedback
  4. Giving and Receiving Negative Feedback
  5. Avoiding Mistakes in Giving Feedback and Harvesting the Benefits
  6. Sharing Feedback in Everyday Life

Applying Feedback Sharing Techniques Effectively

by Aleksandra Majkic

Nov 2, 2020 / 1h 17m

1h 17m

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Description

As a business professional, it's very beneficial that you have the know-how in the feedback giving field for successful communication and growth with your peers. In this course, Applying Feedback Sharing Techniques Effectively, you’ll learn to pick the appropriate feedback giving technique from a pool of proven tactics and implement it step-by-step. First, you’ll explore the purpose of feedback among people in an organization and how it can foster growth. Next, you’ll discover which steps there are to be taken in order to analyze the situation and choose the technique to apply and prepare for it. Finally, you’ll learn how to implement each of the selected techniques and steps to take after the feedback sharing session is over. When you’re finished with this course, you’ll have the skills and knowledge of effective feedback sharing in your daily work needed to enable a prosperous working environment, foster personal and organizational growth, and communicate openly with others.

Table of contents
  1. Course Overview
  2. Preparing for Feedback Giving Session
  3. Implementing Positive Feedback Giving Techniques
  4. Implementing Negative Feedback Giving Techniques
  5. Applying Performance Evaluation Feedback Techniques
  6. Evolving from Feedback to Feedforward

Conducting Feedback Sharing Sessions Successfully

by Aleksandra Majkic

Dec 14, 2020 / 1h 22m

1h 22m

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Description

Sharing ambiguous feedback usually means setting vague expectations. In this course, Conducting Feedback Sharing Sessions Successfully, you’ll learn to lead the conversation towards the desired goal. First, you’ll explore the ways to set up a clear goal for different types of feedback. Next, you’ll discover how to analyze the behavior and motivation of your teammates in order to determine the most appropriate manner to manage the conversation. Finally, you’ll learn how to employ fitting motivation for feedback implementation and track the progress. When you’re finished with this course, you’ll have the skills and knowledge of setting clear goals and understand the behavior of your teammates needed to conduct a feedback sharing session successfully.

Table of contents
  1. Course Overview
  2. Setting Goals for Feedback Sharing Sessions
  3. Acknowledging Diverse Stimuli within a Team
  4. Facilitating Conversation Towards a Desired Goal
  5. Evaluating Outcomes of Feedback Sharing Sessions

Sharing Feedback with Difficult Personalities

by Aleksandra Majkic

Feb 12, 2021 / 1h 44m

1h 44m

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Description

Difficult people can make the feedback sharing process hard. In this course, Sharing Feedback with Difficult Personalities, you’ll learn to conduct feedback giving effectively with a difficult persona. First, you’ll explore the ways to recognize and categorize the types of difficult personalities. Next, you’ll discover how to manage the conversation productively and the tips to apply in order to reach the desired goal. Finally, you’ll learn how to work with these people on a regular basis and perform a self-evaluation. When you’re finished with this course, you’ll have the skills and knowledge of sharing feedback with difficult personalities needed to work and communicate with them on a regular basis.

Table of contents
  1. Course Overview
  2. Determining Types of Difficult Personalities
  3. Having the ‘Bully’ in a Team
  4. Dealing with the ‘Egomaniac’ or the ‘Narcissist’
  5. Is the ‘Complainer’ Complaining Excessively?
  6. Working Along the ‘Pessimist’
  7. How to Talk with the ‘Pleaser’
  8. Drawing Feedback from the ‘Quiet One’
  9. Improving Feedback Sharing Process

Resolving Conflicts with Feedback

by Aleksandra Majkic

Apr 8, 2021 / 1h 8m

1h 8m

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Description

Different people bring along various working styles and behaviors. In this course, Resolving Conflicts with Feedback, you’ll learn to resolve a conflict with constructive feedback. First, you’ll explore the three phases of conflicts and the downsides of conflict escalation. Next, you’ll discover how to apply the principles of constructive feedback and approach conflict resolution. Finally, you’ll learn how to act in common conflict situations and manage them. When you’re finished with this course, you’ll have the skills and knowledge of implementing constructive feedback rules needed to resolve conflicts in an organization successfully.

Table of contents
  1. Course Overview
  2. Exploring Conflict Management in the Workplace
  3. Constructive Feedback in Conflict Resolution
  4. Applying Feedback to Different Conflicts
  5. Working with the 'Conflict Avoider’