- Certification Path
ITIL® 4 Foundation
In this accredited ITIL® 4 Foundation Path, you’ll learn foundational knowledge of IT service management and how the IT Infrastructure Library (ITIL) can help establish a framework for your organization to successfully deliver IT services to your customers. You’ll start with the core concepts and definitions of the ITIL® 4 framework. Then you’ll learn about ITIL® 4 service value system. When you’re finished with courses in this path, you will have the knowledge and skills to prepare yourself and take the ITIL® 4 Foundation exam.
Follow this link for more information on ITIL certification and training requirements. \ \ **PeopleCert requires all providers to sell exam vouchers and a voucher for a Digital Core Guidance eBook (where applicable) with any associated content or certification prep. As a result, Pluralsight offers this training as an add-on only which includes this learning path, certification prep content, practice exams where applicable, an e-book voucher where applicable, and one exam voucher per add-on license.** \ \ ITIL® and The Swirl Logo™ are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. Copyright © Pluralsight LLC and AXELOS Limited 2017. All rights reserved.
ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Content in this path
ITIL® 4 Foundation
In this accredited ITIL® 4 Foundation Path, you’ll learn foundational knowledge of IT service management and how the IT Infrastructure Library (ITIL) can help establish a framework for your organization to successfully deliver IT services to your customers. You’ll start with the core concepts and definitions of the ITIL® 4 framework. Then you’ll learn about ITIL® 4 service value system. When you’re finished with courses in this path, you will have the knowledge and skills to prepare yourself and take the ITIL® 4 Foundation exam.
ITIL® and The Swirl Logo™ are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. Copyright © Pluralsight LLC and AXELOS Limited 2017. All rights reserved.
ITIL® and PRINCE2® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Build confidence to ace your certification exam with a variety of prep tools, including video courses, labs, and practice exams.
- Why ITIL is an important framework for your organization
- Key concepts of service management
- How the ITIL guiding principles can help an organization adopt and adapt service management
- The four dimensions of service management
- The purpose and components of the ITIL service value system
- The activities of the service value chain, and how they interconnect
- Knowing the purpose and key terms of 18 ITIL practices
- Understanding 7 ITIL practices
- How to study and prepare for the ITIL exam
- There are no prerequisites required for this path.
- IT Governance
- ITIL Intermediate
- ITIL Practitioner
- ITIL Managing Professional (MP)
- ITIL Strategic Leader
- ITIL Master
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