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Effective Performance Conversations

1 Course
0.5 Hours
Skill IQ

Turn dreaded performance talks into your most powerful leadership tool. Learn to lead motivating, clear, and actionable conversations designed for every type of contributor on your team.

In the Effecctive Performance Conversations Skill Path, you will discover how to adapt your coaching approach to effectively motivate high performers, grow solid performers, and support underperformers. You'll master the Situation-Behavior-Impact (SBI) model to deliver fact-based feedback and learn to recognize common biases that can cloud evaluations. You will leave with the ability to transform any performance discussion into a forward-looking dialogue that results in clear, documented, and actionable next steps.

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What You'll Learn
  • Adapt your coaching approach to effectively motivate high performers, grow solid performers, and support underperformers.
  • Apply the Situation-Behavior-Impact (SBI) model to deliver fact-based, actionable feedback.
  • Recognize and mitigate the influence of common cognitive biases (Recency, Halo/Horns, Confirmation) in their evaluations.
  • Transform any performance conversation into a forward-looking dialogue that results in clear, documented, and actionable next steps.
Prerequisites
  • Foundational leadership and management skills
Related topics
  • Communication
  • Difficult Conversations
  • Management Skills
  • Leadership
  • Goal Setting
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